What Our Families Say
We could fill several websites telling you about our supportive, purpose-built design, personalized life-enrichment programs, and exceptional care and services … but, while remarkable and unique, those are merely the ingredients we use to create the real magic of Bridges® – the magic that is shown on the faces of our residents and felt in the hearts of their families.
RESIDENTS FEEL SEEN, CARED FOR, AND VALUED
Bridges Epoch in Westford has a special place in my heart. The staff are exceptional in their care towards the residents and makes everyone feel seen, cared for, and valued. The moment you walk through the door, you are met with a friendly face, a positive atmosphere, and a clean, cozy, and comfortable environment that truly feels like home. Staff continually make sure to meet the residents where they are at and are attuned to each individual’s unique needs. In addition, staff continually demonstrate strong and professional work ethics and skills in being educated in their roles in order to provide the best quality care. Thank you guys for all that you do at Bridges Epoch in Westford to love the residents well!
-Friend of Bridges® Westford resident
RESIDENTS THRIVE AT BRIDGES
I would recommend Bridges to anyone looking for someplace for their loved ones to be taken care of in a proper way. Every single person there truly cares for every resident that they have. My dad is doing better now than he has done in a long time because of the care that he gets there. They have activities constantly throughout the day that has made him more active than he was at home.
-Daughter of Bridges® Trumbull resident
SUPPORT WITH DIGNITY AND KINDNESS
It is never easy to come to a decision when entrusting others with the care for a loved one living with Alzheimer’s, but choosing Bridges by EPOCH Pembroke was the very best decision for my dad and our family. I cannot express enough how caring, compassionate, patient and professional every staff member was in providing exceptional care for my dad. They not only supported him with dignity and kindness, but they also guided and cared for our entire family throughout the journey. We will be forever grateful for everything you have done for us.
-Daughter of Bridges® Pembroke resident
A COMFORTABLE, HOMEY FEEL
From my initial contact through the first month, I cannot say enough about the staff at Bridges. I had an urgent situation develop that required me to move my Aunt into memory care over long distance. The Bridges team stepped up to help in every area needed, and ensured that the initial transition went as smoothly as possible. I finally was able to visit, and complete my Aunt’s personal property move, and was impressed with the warmth, cleanliness and design of the facility – it has a comfortable, homey feel. And the staff – every interaction was delightful, you all love what you do! I am so relieved that we have found such a wonderful and safe environment for this stage of my Aunt’s life
–Niece of Bridges® at Nashua Resident
HIGH QUALITY AND ENGAGING ACTIVITIES
My dad spent his last 6 months at Bridges in Mashpee. I couldn’t be happier with the quality of care and attentiveness of the staff. They were experts caring for people with memory issues, always respectful, and caring. Each day there are a couple of activities, frequently musicians performing songs from the 40’s, 50’s, 60’s or 70s and the residents love it. The performances were high quality and engaging. The staff, from nurses, to daily care providers, and even the front door receptionist all got to know our entire family and especially my father. I recommend Bridges in Mashpee to any family with struggling to care for a family member with a memory illness.
-Son of Bridges® Mashpee resident
PATIENT, KIND AND INFORMATIVE
We recently moved my mom into Bridges Mashpee and my family and I can not say enough good things about it. From the moment we were making the decision to the move in date, the Bridges team held our hands through out the entire process. They were extremely patient, kind and so informative answering all of our questions and making us feel at ease. My mom is doing extremely well and adjusting beautifully. We couldn’t be happier and we know we made the right decision, we can rest easy knowing she is the best hands and getting the care she deserves. Any one who is looking for memory care, I would recommend Bridges Mashpee over and over again.
-Daughter of Bridges® Mashpee resident