What Our Families Say
We could fill several websites telling you about our supportive, purpose-built design, personalized life-enrichment programs, and exceptional care and services … but, while remarkable and unique, those are merely the ingredients we use to create the real magic of Bridges® – the magic that is shown on the faces of our residents and felt in the hearts of their families.
Happier and More Content
Bridges has been a wonderful experience for my Mom and for all of us (her family). Here is our story … After a hospital stay, my Mom went to a typical nursing home (not Bridges) for rehab. She was there for about 1 month. During that time, she continued to decline. She would not eat and I thought we were going to lose her. Soon her rehab stay at that nursing home was over and we had to move her. Thankfully I had toured Bridges a month prior and reached out to them again. Before we signed her up at Bridges I was very concerned if a “memory care” could meet all of her other needs. For example, my Mom is incontinent and needs assistance with the bathroom. She needs help cleaning and dressing herself. She also uses a walker and early on she was in a wheelchair. Bridges reassured me they could take care of ALL her needs. I prayed hard that this would work and really be true. I’m am beyond blessed and happy to report that they have met all of her needs and so much more! The staff at Bridges are wonderful, patient and professional. The aids keep her personal needs taken care of with dignity. The activities staff keeps all the residents engaged. They encourage all of them to be in the common areas not alone in their rooms. They warmly welcome family and friends to visit, dine and join in on activities with their loved one. The dining staff is accommodating to the residents and their guests. Everyone seems to love their job!! My Mom is doing better now than before her hospital stay. She has gained the weight back she lost prior. She’s alert and engaged! No more wheelchair. Overall, she is much happier and more content and most importantly not afraid and depressed like she was at the other nursing home. All nursing homes should take note on how Bridges has this success. I feel blessed and very fortunate that we found this assisted living for her.
– Christine, Daughter of Bridges® by EPOCH at Mashpee Resident
Genuinely Compassionate
My father has been at the Bridges since August of last year – about seven months now. A retired Lt Col, he values places that are well-run. This place meets that bar.
Our family has gotten endless support from the staff here. It is clean and pleasantly decorated, and everything is in good repair. The food is good enough, and the patients have access to lots of activities both on-site and off. There are two large outdoor gardens and even a barber shop/beauty salon.
My father’s doctors have been able to come and go with no problems, and he’s been able to have friends visit regularly and easily. They can even stay and have meals with him.
I have never seen or heard of a staff member being angry, or even be grouchy. They constantly do small, nice things for their patients and appear to be genuinely compassionate. They are not exhausted to the point of not caring, which I have heard a lot about with some of my friends’ parents in other types of facilities like this. My father’s primary nurse sends us email updates about how he’s doing.
We are deeply grateful to have a place like this, especially because it is so incredibly close. Seven months in, my father still says without hesitation that he is well-cared for here.
– Pam, Daughter of Bridges® by EPOCH at Nashua Resident
COMPASSION DURING COVID-19
Thanks to you and all of your staff for navigating and holding everything together so expertly and with such compassion. It makes us so happy to know that even though we could not be with Mom on Mother’s Day that you all made such a fuss and treated all the Moms to such a fun day. Thank you so very much!!
– Family Member of Bridges® Resident
THANK YOU DURING COVID-19
Thank you so much for your note and update. We really appreciate it. Thank you and thanks to all of the staff there. We know it is a challenging and trying time. Take care.
– Joyce, Family Member of Bridges® Resident
APPRECIATION DURING COVID-19
Also, we appreciate yourself and your coworkers being on the front line, taking care of our mother along with the others. Thank you so much for your service! Please keep yourself safe in the process.
– Ken, Son of Bridges® Resident
EXTRA MILE DURING COVID-19
Thank you so much to all for going the extra mile. My Mom has always been a person to think about others. She would be so happy to realize how much everyone is taking care of her.
– Gail, Daughter of Bridges® Resident