What Our Families Say

We could fill several websites telling you about our supportive, purpose-built design, personalized life-enrichment programs, and exceptional care and services … but, while remarkable and unique, those are merely the ingredients we use to create the real magic of Bridges® – the magic that is shown on the faces of our residents and felt in the hearts of their families.


I wanted to thank you for the wonderful Valentine’s Dinner that was provided for my mother and myself as her caregiver. It was so appreciated and very much enjoyed. Compliments to the chef. I’d love his recipe for the oil dip for the bread!! My mother is also having fun with her word search book! A lot of thought and love went into this, again thank you so much! It’s such a pleasure that your community gives back.

– Penny A., Friend of Bridges® Pembroke


It’s been one year since mom passed away and I’m thinking of all you did for all of us today through those hard but special years. You made all the difference and we love you always.

– Gail & M, Family of Bridges® Resident


My husband has been a resident at Bridges Westwood for almost one year. Our family had been taking care of him at home with multiple caretakers. We thought ok this is working; of course we had no comparison. A friend suggested we look at the Bridges, almost one year later we know we made the right decision. Yes, the facility is lovely, the food great, the staff working hard taking care of so many (especially with staffing in health care facilities so challenged). My husband is thriving at Bridges. He enjoys never-ending social activities. He is never in his apartment, always roaming around (safely) socializing with other residents and enjoying all the well planned activities and entertainment. When Valentine’s Day rolled around, I was blown away with the lovely Valentine’s lunch put together by caring staff. Observing the couples (us included) having an hour or two enjoying what still is for us was heartwarming. It’s the little things that matter when our loved ones are not at our side any longer. Well Bridges staff, you know how to make this new phase in our life almost doable!

– Kathy, Wife of Bridges® Westwood Resident


Bridges in Westford is a superb facility. We looked at over a half dozen places before placing our mother there — we kept coming back to Bridges, as it was clearly heads and shoulders above all the others. The staff is warm, caring, and compassionate, and the administration is involved and extremely responsive. We feel very fortunate to have our mother at Bridges, as the care she receives there is truly excellent.

– Carol, Daughter of Bridges® Resident


Staff is like extended family, treat residents with kindness and compassion. Dad liked the food and appreciated being given a choice of meals. He loved activity time, especially exercises and the subsequent trivia games. No complaints from our family.

– Mark, Son of Bridges® Resident


I am so blessed to find Bridges at Pembroke. The care and concern of the team for my dad is heartwarming. Our family has grown and now includes the Bridges family. You will love it here – have no reservations to move your family member. They will be in the best hands here!

– Nick, Son of Bridges® Resident