What Our Families Say
We could fill several websites telling you about our supportive, purpose-built design, personalized life-enrichment programs, and exceptional care and services … but, while remarkable and unique, those are merely the ingredients we use to create the real magic of Bridges® – the magic that is shown on the faces of our residents and felt in the hearts of their families.
CARE FOR THE WHOLE FAMILY
The experience of placing a loved one in a memory care facility is possibly one of the most difficult things I’ve ever had to do in my life. I found the staff at Bridge in Pembroke, embraced my wife with an exceptional level of love, and caring. She became family to them immediately. They also showed genuine concern for my well being, knowing full well that the entire family is profoundly affected by placing a family member in someone else’s care. I will be eternally grateful to them. They will forever have a special place in my heart.
-Spouse of Bridges® Pembroke resident
TRULY IN THE BEST OF HANDS
I’ve had the good fortune to get to know so many of the Bridges Pembroke team over the four years Mom has been with them. Across the board they have been amazing. I’m so thankful she has such a caring team around her. I recently had a vacation planned and when I explained to the team that I’d be unable to visit for a few weeks, they simply said, “Enjoy your trip. We’ve got Mom.” And they always do. When I’m not there, I know she’s safe. She’s truly in the best of hands.
-Family of Bridges® Pembroke resident
STAFF ARE SKILLED AND COMPASSIONATE
Bridges by Epoch at Hingham gives excellent care to my mother. Their staff is skilled and compassionate and I am impressed by their ability to manage the care of residents with varying cognitive impairments at many different stages. I also appreciate their relationships with external service providers, which allows care to happen onsite as much as possible. I believe they do an excellent job of balancing efficient, well-designed systems with warm, caring staff, creating an environment that truly feels like home.
– Family of Bridges® Hingham residents
TREATED WITH THE UTMOST RESPECT
Bridges has been my husband’s home for four years. He feels loved and safe. He is treated with the utmost respect. Bridges has given me freedom to continue to live my life. This year when my dad could no longer safely manage my mom’s needs with her Alzheimer’s we once again chose Bridges by Epoch Hingham for her continuing care.
– Spouse of Bridges® Hingham residents
SAFE AND SMILING
My friend has lived at Bridges for more than three years. I’m glad I chose Bridges for his care because he is safe, the staff is kind and responsive, the group exercises help keep him limber, and the entertainers bring a smile to his face as he hums and sings along.
– Friend of Bridges® Andover resident
COMFORTABLE, CARED FOR, AND HEARD
I feel that the Bridges at Andover staff works very hard to make sure all residents and their families are comfortable, cared for, and made to feel heard and included in a family setting. I think it would be hard to find a staff member who doesn’t know each resident’s name and something special about him/her. While no day can be perfect in the world of memory care, these folks put their hearts into their jobs and I believe it’s the best home for my mom.
– Family of Bridges® Andover resident