What Our Families Say

We could fill several websites telling you about our supportive, purpose-built design, personalized life-enrichment programs, and exceptional care and services … but, while remarkable and unique, those are merely the ingredients we use to create the real magic of Bridges® – the magic that is shown on the faces of our residents and felt in the hearts of their families.


After a difficult and often frustrating 3 plus year long journey, Roberta is finally in the best possible place for her well-being and, because she is, I am in my best situation as well – mentally, physically and emotionally. We have dealt with many members of the staff at Bridges in the relatively short time we have been there. We are extremely pleased with their professionalism, their knowledge, work ethic and the work they do daily to make both my wife’s and my own journeys easier.

They have been there for us every step of the way, answering my questions and requests and providing us with the best support and care we could ever ask for. Bridges is so much better than the facility from which we moved my wife. This place is certainly the right place for us. This place works! They know the needs and they do the job!

An amazing group of people have been there for us all along the way, and they and others will be there for us the rest of the way – God love you all!

– Bob, Husband of Bridges® Pembroke Resident


Our family cannot thank all of you enough for the kindness and professionalism you showed our mom and us throughout the year. You helped to make her final year of life one that was filled with friendship and love despite her progressing challenges, which we will be forever grateful for.

– The Friedmans, Family of Bridges® Westwood Resident


We feel truly fortunate to have found Bridges by EPOCH for my parents. The environment is warm, homey, bright and cheery. The staff are wonderful, caring people who provide individualized care for each resident. My mom really enjoys all the activities and entertainment which vary each day.

– Ranjo, Son of Bridges® Resident


The staff at Bridges Mashpee are very cooperative, good listeners and responsive to requests. The building is clean and has a great security system to prevent wandering without feeling locked in. The food is great!

I chose Bridges for its design. They take 60 residents and divide them into three neighborhoods, so my wife enjoys being one of twenty neighbors instead of the overwhelming 60.

What I like most is spending time visiting my wife and engaging with other residents, staff and their family members. The administration is seen on the floor most of the time, especially Edmund, the Executive Director.

I’m very happy I chose Bridges for my wife’s care.

– Peter B., Husband of Bridges® Resident


Since I am caring for my 95-year-old husband who has dementia alone at home with an aide, I am eager to have any information I can to help us with this incredibly challenging life stage. I discovered Bridges by EPOCH during a web search and have been an enthusiastic attendee at their programs ever since. The education sessions are excellent and the support group for family members of people with memory loss is terrific; so far all sessions I have chosen have been virtual. From each of these – and others- I have learned a huge amount.

My husband also attends their monthly support group for people with early-stage memory loss and he, a retired professor, finds them very helpful.

The staff is very warm and supportive which is hard to get across in virtual sessions, but they manage to do it. Special kudos to Alicia Seaver who is a fountain of knowledge.

If you are struggling with these kinds of issues on a daily basis, as I am, I suggest you check out this amazing resource. I have been raving about it to friends after each session!

– Phyllis, Friend of Bridges®


My mother was a resident here and was cared for by angels. The staff is unparalleled — patient, thoughtful, sweet, fun, calm, caring, making so many extra efforts — always. They made a difficult time special, soulful, and joy-filled. My mum passed away more than a year ago and I still stop by to visit; the people still feel like family and the place feels soothing, happy, and like home. I would look nowhere else.

– Emily R., Daughter of Bridges® Hingham Resident