What Our Families Say

We could fill several websites telling you about our supportive, purpose-built design, personalized life-enrichment programs, and exceptional care and services … but, while remarkable and unique, those are merely the ingredients we use to create the real magic of Bridges – the magic that is shown on the faces of our residents and felt in the hearts of their families.


My mother was a resident here and was cared for by angels. The staff is unparalleled — patient, thoughtful, sweet, fun, calm, caring, making so many extra efforts — always. They made a difficult time special, soulful, and joy-filled. My mum passed away more than a year ago and I still stop by to visit; the people still feel like family and the place feels soothing, happy, and like home. I would look nowhere else.

– Emily R., Daughter of Bridges® Hingham Resident


My sister spent the last 3 1/2 years of her life at Bridges. When she first got there she was pretty fearful and negative, but after only a week or 2 she was very happy there – thanks to the great facility, all the activities, and particularly the loving and talented staff. In fact, her stay at Bridges was one of the happiest periods of her life – even despite the Covid quarantine. I can’t say enough about how well Bridges handled the difficult quarantine period, and how the entire staff ministered to my sister in so many ways throughout her entire stay. The staff there is simply the best!

– Jim L., Brother of Bridges® Hingham Resident


It’s been one year since mom passed away and I’m thinking of all you did for all of us today through those hard but special years. You made all the difference and we love you always.

– Gail & M, Family of Bridges® Resident


My mom has been happily living at Bridges at Hingham for nearly 6 years. She has been taught to paint in her 80s! As far as I know, my mom has never painted in her life. The enrichment person has unleashed creativity in my mom that has changed her life for the better. Bridges continues to inspire confidence in her artistic ability and has been a game changer for her emotional growth.

– Trish C., Daughter of Bridges® Resident


Bridges became home for my husband six months ago. I researched and visited many long-term care facilities on the South Shore and kept being drawn back to this community. I first encountered Bridges through their online monthly caregiver support group. You do not need to have a loved one at Bridges; they welcome all caregivers even if their loved one is at home or another facility. It is a great resource.

The layout of each wing is so warm and accessible. All residents have windows that look at bushes, bird feeders, etc. The layout also gives staff a great sight line, which is so important for Alzheimer’s residents. The staff is so kind and caring, whether it’s the cook, who went and made my husband bacon that wasn’t on the menu to going and helping a resident who tried to take a walk without her walker. The maintenance staff, who stop and interact with residents daily. The activities people who bring joy daily, trying to engage and find special activities to meet each residents’ needs. The on-the-go daily floor staff, who assist all residents with their activities of daily living, finding unique ways as needed.

I truly feel the warmth every time I visit, not just toward my husband, but also his fellow residents. The staff truly care not just for my husband, but myself and family members as well.

– Maureen G., Wife of Bridges® Resident


At almost 97 with Alzheimer’s, my mom has never been so engaged with all the activities offered at Bridges by EPOCH. She adapted so quickly, and staff is so caring and tuned in on how to deal with memory care. I love how the residents can roam but never get lost, and I look forward to the warm weather when the courtyard is open for them to sit outside. We made the right decision to turn her care over to the professionals.

– Joy C., Daughter of Bridges® Resident