What Our Families Say

We could fill several websites telling you about our supportive, purpose-built design, personalized life-enrichment programs, and exceptional care and services … but, while remarkable and unique, those are merely the ingredients we use to create the real magic of Bridges® – the magic that is shown on the faces of our residents and felt in the hearts of their families.


Thank you for taking such great care of my Dad… Hugs to the super staff keeping him and all safe and happy. God Bless.

– Renee, Daughter of Bridges® Resident


Just a note of thanks during this unprecedented pandemic. Thank you so much for caring for [our loved one] and all of the residents. Thank you for being a smiling face and a comforting ear in our stead during this no visitation period. Thank you for coming to work at a place that is potentially vulnerable and for taking all the necessary precautions to keep yourselves safe. We hope to be able to visit soon, but the Facebook page is a wonderful way for us to see how she’s doing.

– Jen and Dave, Family of Bridges® Resident


Thank you for all you are doing. I had my first skype visit with my dad at your Pembroke facility. Grace was a tremendous help with my dad who does not hear well nor understands technology of any sort. I greatly appreciate the Facebook page and can’t wait to see more photos of staff as well residents.

– Jennifer, Daughter of Bridges® Resident


During this trying time for all of us, you have made a commitment to taking care of the residents, our loved ones, and in many cases, at the expense of your own families. And of course, we the families of the residents, are so focused on our loved ones, we don’t take the time to thank you for the responsibilities and duties you have each day. For me, Bridges and so many of you have become my second home, my second family, and I always look forward to not only visiting [my loved one] but seeing and visiting with you and with the other residents. As each week goes by, I realize how much I miss [my loved one] of course (a lot!) but I also very much miss each of you.
I want to send each of you my heartfelt thanks and my sincere appreciation for all the work you do. And now, especially, the care you are taking to keep this ship not only sailing smoothly in such uncertain times.
– Linda, Family of Bridges® Resident


Please extend my heartfelt thanks to your entire team for their warmth and hospitality as we’ve bunked in with mom these last few days. Your genuine caring, connection and humor has helped me to feel semi-sane. 

– Joanne, Daughter of Bridges® Resident


Thank you so much for all you and the staff are doing to keep the residents safe and happy. I appreciate the updates and check-ins you have been providing. 

I appreciate what the caregivers are doing to keep dad content. 

– Ellen, Daughter of Bridges® Resident