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What Our Families Say

We could fill several websites telling you about our supportive, purpose-built design, personalized life-enrichment programs, and exceptional care and services … but, while remarkable and unique, those are merely the ingredients we use to create the real magic of Bridges – the magic that is shown on the faces of our residents and felt in the hearts of their families.

VERY HAPPY I CHOSE BRIDGES

The staff at Bridges Mashpee are very cooperative, good listeners and responsive to requests. The building is clean and has a great security system to prevent wandering without feeling locked in. The food is great!

I chose Bridges for its design. They take 60 residents and divide them into three neighborhoods, so my wife enjoys being one of twenty neighbors instead of the overwhelming 60.

What I like most is spending time visiting my wife and engaging with other residents, staff and their family members. The administration is seen on the floor most of the time, especially Edmund, the Executive Director.

I'm very happy I chose Bridges for my wife's care.

– Peter B., Husband of Bridges® Resident

LIKE EXTENDED FAMILY

Staff is like extended family, treat residents with kindness and compassion. Dad liked the food and appreciated being given a choice of meals. He loved activity time, especially exercises and the subsequent trivia games. No complaints from our family.

– Mark, Son of Bridges® Resident

MADE MY MOTHER FEEL WELCOME

Yesterday we moved my mother to Bridges in Mashpee. For the past couple months, I have been in contact with their senior advisor Julie. She has been most helpful during this process, from the initial call and tour to another visit with my mother and to the move in yesterday. She has always returned a call or email and made my mother feel welcome and me feel less anxious about the move. She is knowledgeable and intuitive and an asset to Bridges. I would also mention other staff from Margo and Mimi on the desk to Tim who was helpful during the room set up. All were also helpful and able to answer my questions. Kirk listens and is upbeat with the residents. I am just getting to know the neighborhood staff but feel comfortable leaving her this first day. Thanks to all who care for our loved ones.

– Shirley, Daughter of Bridges® Resident

TREATED HER AS FAMILY

5 STARS is not enough. Our mother was at Bridges by EPOCH in Mashpee for 13 months until she passed away, one week shy of her 100th birthday. The biggest THANK YOU to the entire staff, and I mean EVERYONE we encountered, doesn't seem to be enough. We will be forever grateful to everyone who was part of her caregiving in the Poppy residence. Everyone treated her and us as family. The care and love everyone showed her was beyond what we could ever imagine. We always felt comfortable leaving after our visits knowing she was being well cared for. Bridges by EPOCH should be considered as a model for what should exist in specialized Alzheimer's and dementia care. In our opinion, they have thought of everything needed to make the resident feel at home, lots of activities and entertainment (if they choose to participate), full-time nursing staff and let's not forget the gourmet meals they serve. We truly are missing our mother and all the residents we have gotten to know and plan on continuing our visits in the near future.

– Rick and Marianna, Family of Bridges® Resident

SHE LOVES EVERYONE

Bridges has been THE BEST! We had called and looked at so many places. We were so scared to place our mom somewhere, after her memory was really failing lately and we knew we needed a secure facility. After her living with me for the past several months, I knew it was time. The staff was so understanding to everything we were feeling. They answered any questions we had and made the transition so incredibly smooth! Within 1 week our mom was calling it home. She has friends and keeps so busy with the activities they plan all day! She is so happy, she tells me every day I visit how much she LOVES everyone that works there, that they are “A1” a term my mom uses when she loves someone or something! It’s such an emotional time when this decision has to be made, so I’m so grateful to know my mom is happy and well taken care of! Kirk is one of the aides that cares for my mom! He is the most caring person I could ever ask for, he goes above and beyond for all the residents! Treats them as if they were family!

- Debra, Daughter of Bridges® by EPOCH at Mashpee Resident

HAPPIER THAN I’VE EVER SEEN HER

I moved my sister to Bridges Mashpee in March of 2021. The care and attention she receives at Bridges is just what my sister needed. My sister is happier than I've ever seen her. The staff take care in including my sister in all of the activities they provide. When an activity is not to my sisters liking or congruent with her capabilities, she is still included with the group by giving her a different activity to preform i.e. coloring instead of BINGO. When I visit my sister now, I can just be her brother instead of her caretaker. This has taken a lot of stress away from myself and my sister. I highly recommend Bridges for anyone with memory issues.

- JB, Brother of Bridges® Resident

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