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What Our Families Say

We could fill several websites telling you about our supportive, purpose-built design, personalized life-enrichment programs, and exceptional care and services … but, while remarkable and unique, those are merely the ingredients we use to create the real magic of Bridges – the magic that is shown on the faces of our residents and felt in the hearts of their families.

MADE MY MOTHER FEEL WELCOME

Yesterday we moved my mother to Bridges in Mashpee. For the past couple months, I have been in contact with their senior advisor Julie. She has been most helpful during this process, from the initial call and tour to another visit with my mother and to the move in yesterday. She has always returned a call or email and made my mother feel welcome and me feel less anxious about the move. She is knowledgeable and intuitive and an asset to Bridges. I would also mention other staff from Margo and Mimi on the desk to Tim who was helpful during the room set up. All were also helpful and able to answer my questions. Kirk listens and is upbeat with the residents. I am just getting to know the neighborhood staff but feel comfortable leaving her this first day. Thanks to all who care for our loved ones.

– Shirley, Daughter of Bridges® Resident

TREATED HER AS FAMILY

5 STARS is not enough. Our mother was at Bridges by EPOCH in Mashpee for 13 months until she passed away, one week shy of her 100th birthday. The biggest THANK YOU to the entire staff, and I mean EVERYONE we encountered, doesn't seem to be enough. We will be forever grateful to everyone who was part of her caregiving in the Poppy residence. Everyone treated her and us as family. The care and love everyone showed her was beyond what we could ever imagine. We always felt comfortable leaving after our visits knowing she was being well cared for. Bridges by EPOCH should be considered as a model for what should exist in specialized Alzheimer's and dementia care. In our opinion, they have thought of everything needed to make the resident feel at home, lots of activities and entertainment (if they choose to participate), full-time nursing staff and let's not forget the gourmet meals they serve. We truly are missing our mother and all the residents we have gotten to know and plan on continuing our visits in the near future.

– Rick and Marianna, Family of Bridges® Resident

SHE LOVES EVERYONE

Bridges has been THE BEST! We had called and looked at so many places. We were so scared to place our mom somewhere, after her memory was really failing lately and we knew we needed a secure facility. After her living with me for the past several months, I knew it was time. The staff was so understanding to everything we were feeling. They answered any questions we had and made the transition so incredibly smooth! Within 1 week our mom was calling it home. She has friends and keeps so busy with the activities they plan all day! She is so happy, she tells me every day I visit how much she LOVES everyone that works there, that they are “A1” a term my mom uses when she loves someone or something! It’s such an emotional time when this decision has to be made, so I’m so grateful to know my mom is happy and well taken care of! Kirk is one of the aides that cares for my mom! He is the most caring person I could ever ask for, he goes above and beyond for all the residents! Treats them as if they were family!

- Debra, Daughter of Bridges® by EPOCH at Mashpee Resident

HAPPIER THAN I’VE EVER SEEN HER

I moved my sister to Bridges Mashpee in March of 2021. The care and attention she receives at Bridges is just what my sister needed. My sister is happier than I've ever seen her. The staff take care in including my sister in all of the activities they provide. When an activity is not to my sisters liking or congruent with her capabilities, she is still included with the group by giving her a different activity to preform i.e. coloring instead of BINGO. When I visit my sister now, I can just be her brother instead of her caretaker. This has taken a lot of stress away from myself and my sister. I highly recommend Bridges for anyone with memory issues.

- JB, Brother of Bridges® Resident

MADE A DIFFERENCE

Thank you and Bridges for all your support and educational zooms and fun drive-bys. Your community outreach really made a difference for us and I thank you!

– Nancy, Friend of Bridges® 

A Real Treat

Thank you, Bridges, and your very talented Chef Patty for the very delicious lobster ravioli and double chocolate cake my husband Ted and I enjoyed yesterday. I enjoyed getting to talk with you when we picked up our gift meal – a real conversation with a person who can and would interact. The meal was a real treat and although Ted does not remember the meal anymore, he did savor every bite at the time. Our thanks to everyone involved.

– Pat, Friend of Bridges®

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