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What Our Families Say

We could fill several websites telling you about our supportive, purpose-built design, personalized life-enrichment programs, and exceptional care and services … but, while remarkable and unique, those are merely the ingredients we use to create the real magic of Bridges® – the magic that is shown on the faces of our residents and felt in the hearts of their families.

VIGILANCE & KINDNESS DURING COVID-19

Thank you for your message. I must say that the thorough and frequent correspondence that we receive from Bridges central office and from our Andover site where my parents live, is very informative and reassuring. Your leadership, your vigilance and your kindness is greatly appreciated during this challenging time. Thank you with all my heart.

– Kristine, Daughter of Bridges® Residents
 

CAREFUL AND SAFE CUSTODY DURING COVID-19

Review: Very careful and safe custody during the pandemic. Lovely setting with individual rooms and bathrooms, and nice spacious common areas. Dedicated caring staff. The residents all appear to appreciate each other in community.

– David, Friend of Bridges®
 

DEEPLY GRATEFUL

A huge thanks to you and all the amazing caregivers at Bridges. You made it possible for all of us to truly visit and be with my Dad while knowing he had the very best care. We are so deeply grateful.

– Julie, Daughter of Bridges® Resident

DEDICATED EFFORT DURING COVID-19

 I’m grateful to you and all the staff at Bridges for all the dedicated effort and work to keep the residents safe and well taken care of.

– Steve, Family Member of Bridges® Resident
 

WONDERFUL PLACE

Please know that I am in awe of what Epoch and you have done to create such a wonderful place for people with dementia and their families. There is no way I could have survived the last three months without the help of you and your staff. In December and January, I looked at five facility including yours. None compared. Not even close. You and your staff delivered on what you, Dawn, and Cindy G had described. That is rare these days. I am so sorry that such a good place with such good people are having to go through such a difficult time.

– Marcy, Family Member of Bridges® Resident

Excellent

I’ve chosen Bridges by EPOCH for my mother. I worked intensively with them. I was there even before they’d opened up. I think they’re excellent. They know what you’re dealing with, they have webinars, and cafés. They work intensively with their patients and families. The food is excellent. It’s a private room, they have a full bath with it, and it has three large windows.

 

– Jennifer, Daughter of Bridges® Resident

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