What Our Families Say
We could fill several websites telling you about our supportive, purpose-built design, personalized life-enrichment programs, and exceptional care and services … but, while remarkable and unique, those are merely the ingredients we use to create the real magic of Bridges – the magic that is shown on the faces of our residents and felt in the hearts of their families.
INCREDIBLE SUPPORT SYSTEM
Since that time, Bridges has become home for Mom and an incredible support system for our family. The entire staff is compassionate and attentive to the needs of not only the resident but the caregivers' needs and their concerns as well. Communication is timely and open. Daily activities are wonderfully thought out and implemented. The food is excellent and my Dad and sister often share lunch with Mom and the other residents. Mom enjoys the fresh air in the courtyard and she gets her hair done every couple of weeks with a caring and compassionate on-site hairdresser. It is never easy to move into this phase of life, but thankfully we have Bridges Westford and we are no longer alone. Mom is nearby, safe, well cared for, and part of a community. For that, we are genuinely grateful to everyone at Bridges.
– Chip, Son of Bridges® at Westford Resident
KINDNESS, PATIENCE, AND COMPASSION
- Lorna, Wife of Bridges® Resident
- Laurie, Daughter of Bridges® Resident
UNBELIEVABLY CARING AND COMPASSIONATE
To give a five-star rating after working with Bridges for eight months is a privilege that I appreciate being able to give. The Director at Bridges has been fantastic to work with and the staff is unbelievably caring and compassionate. I know this is a long review, but I cannot say enough about Bridges Westford and the EPOCH support team. Alicia Seaver has many support sessions on Zoom that are enlightening and helpful.
- Herb, Husband of Bridges® Resident
I visit mom multiple times a week (never announced), and I have never been disappointed with what I have found when I have arrived. Mom is engaged in activities. She is encouraged to participate, but her desire to sit one out is also respected. My mother's medical condition does not render her unable to report to me about what happens to her and with her, and she has never had any complaints that warrant concern or question. I could not have asked for a better scenario given the unfortunate circumstances of my mother's health decline. She is my best friend and my hero, and our experience at Bridges has been tremendous.
- Abby, Daughter of Bridges® Resident
SHE’S HERSELF AGAIN
My mother is a different person after coming to Bridges®. When she first moved in, she was anxious and combative; she was experiencing delusions. Today, she is stable, happy and well-adjusted — she’s herself again.
The team at Bridges is great. The staff is friendly, helpful, confident and experienced. My mom enjoys interacting with them a great deal.
My mom talks a lot about the programming at Bridges® by EPOCH. They offer an organized, structured environment, which is great for her. She always knows which activities are happening each day, and she’s involved in a lot — I have to check her schedule and make sure she’s available before planning a visit.
- Dan S., Son of Bridges® Resident