What Our Families Say

We could fill several websites telling you about our supportive, purpose-built design, personalized life-enrichment programs, and exceptional care and services … but, while remarkable and unique, those are merely the ingredients we use to create the real magic of Bridges® – the magic that is shown on the faces of our residents and felt in the hearts of their families.

Genuinely Compassionate

My father has been at the Bridges since August of last year – about seven months now. A retired Lt Col, he values places that are well-run. This place meets that bar.

Our family has gotten endless support from the staff here. It is clean and pleasantly decorated, and everything is in good repair. The food is good enough, and the patients have access to lots of activities both on-site and off. There are two large outdoor gardens and even a barber shop/beauty salon.

My father’s doctors have been able to come and go with no problems, and he’s been able to have friends visit regularly and easily. They can even stay and have meals with him.

I have never seen or heard of a staff member being angry, or even be grouchy. They constantly do small, nice things for their patients and appear to be genuinely compassionate. They are not exhausted to the point of not caring, which I have heard a lot about with some of my friends’ parents in other types of facilities like this. My father’s primary nurse sends us email updates about how he’s doing.

We are deeply grateful to have a place like this, especially because it is so incredibly close. Seven months in, my father still says without hesitation that he is well-cared for here.

– Pam, Daughter of Bridges® by EPOCH at Nashua Resident


Thanks to you and all of your staff for navigating and holding everything together so expertly and with such compassion.  It makes us so happy to know that even though we could not be with Mom on Mother’s Day that you all made such a fuss and treated all the Moms to such a fun day.  Thank you so very much!!

– Family Member of Bridges® Resident


Thank you so much for your note and update. We really appreciate it. Thank you and thanks to all of the staff there. We know it is a challenging and trying time. Take care.

– Joyce, Family Member of Bridges® Resident


Also, we appreciate yourself and your coworkers being on the front line, taking care of our mother along with the others. Thank you so much for your service! Please keep yourself safe in the process.

– Ken, Son of Bridges® Resident


Thank you so much to all for going the extra mile. My Mom has always been a person to think about others. She would be so happy to realize how much everyone is taking care of her.

– Gail, Daughter of Bridges® Resident


You and your staff have been such “warriors” for our loved ones, who are truly helpless and dependent. Thank you for your communication each day. The unknown for us who can’t be there is so very hard. Knowing you have to be out straight, we appreciate your communication, and doing all you can to keep our loved ones safe. THANK YOU ALL for your kindness, care, and help!  Stay well!

– Betty, Family Member of Bridges® Resident