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What Our Families Say

We could fill several websites telling you about our supportive, purpose-built design, personalized life-enrichment programs, and exceptional care and services … but, while remarkable and unique, those are merely the ingredients we use to create the real magic of Bridges® – the magic that is shown on the faces of our residents and felt in the hearts of their families.

COMPASSIONATE CARE

When my dad was in practice, and even well after he retired, it never ceased to surprise me how many people recognized him and would stop to talk about what a wonderful pediatrician he had been to them or to their children. The words people used most often to describe him were kind, caring, gentle, and warm. I can’t tell you how grateful I am that in his time of need Dad received the same kind of compassionate care that he himself once gave so freely. Not being able to be by his side when he was ill was difficult for me, but knowing that he was surrounded by people who obviously deeply cared for him and for his well-being eased my pain.

We appreciate you, and wish you the best as you continue your work during this difficult time.

– Carol, Daughter of Bridges® Residents

MEMORY CAFE

I wanted to give you some great feedback on today’s Americana Memory Café.  My father and my husband both participated in it today and had a wonderful time. The music was fun, memorable, and my Dad’s favorites. I’m sorry that I wasn’t able to participate also but I have to tell you that when I arrived home shortly afterwards, they were both happy and glowing from having a good time. Thank you so much for offering this program to us. We look forward to participating in more of them in the future. Keep up the good work!

– Carol, Friend of Bridges®

EXTRA MILE

We couldn’t have asked for better care for my parents during their residency at Bridges by EPOCH of Andover. The accommodations are spacious and comfortable and have a homey feel. There are numerous activities to engage the residents. But best of all are the many staff members who go the extra mile in their compassion and commitment to the health and well-being of the residents. The current pandemic has made their job complicated and dangerous but their dedication hasn’t faltered. A heartfelt thank you to Bridges.

– Carol, Daughter of Bridges® Resident

GREAT CARE & STAFF

Awesome place and a great memory care community. Very beautiful and outstanding. Great care is their passion and they also relate so well with the residents. Great staff.

– Akosua, Visitor of Bridges®

Staff Is Superb

My sister went to Bridges in Hingham for a 1 month trial and is enjoying an active life 1 1/2 yrs later. I've never seen her happier. The atmosphere is one of caring, kindness, and love for residents and their family members. The staff is superb. They follow the terrific lead of the management team who, in addition to their individual responsibilities, each spend time with residents either overseeing a group activity or just visiting briefly throughout the day in each house. The list of activities within the daily schedule at Bridges is varied and keeps residents very busy, yet there is time to relax and enjoy some quiet time or the outside, weather permitting. In addition to a full list of daily activities and a variety of frequent entertainment programs, there are many trips beyond Bridges. Monthly family programs are held, but family members are welcomed any time, any day to join in activities when they visit. My sister has been able to continue doing for others by serving lunch once a month at a homeless shelter with a small group of residents and staff. She has showed a renewed interest in creative activities i.e. painting, knitting, gardening, baking, and making crafts. Some items made were used to decorate her room, donated or used in a residents' fair. Like any home, there are sometimes things that need to be "fixed." Any time there has been a question, a different point of view, or a concern, it has been handled professionally, promptly and with my sister's best interest in the forefront from all sides. Residents are treated with love and respect while they encouraged to live the best life they can in a warm, comfortable home.

- Sister of Bridges® by EPOCH at Hingham Resident

Love, Affection and Care

My Mom was a resident at Bridges by Epoch in Hingham. I have only wonderful things to say about ALL of the staff, the facilities and the care my Mom received! The facility is brand new and meticulously kept with all of the modern conveniences and decor of a newly constructed home including granite counter tops in the kitchens; inviting living rooms and cozy bedrooms to beautifully landscaped courtyards. While the modern, extremely clean physical structure of the facility is what caught my attention initially, it was the love, care, knowledge and professionalism of ALL of the Bridges staff that won me over! My mother spent the last year of her life as a member of the Bridges Community. Her disease was very complicated creating numerous obstacles in her care. The Bridges staff not only engaged my Mom and the other residents in interesting and fun activities, but they were in constant communication with my family and me. They were very clear right from the start as to what care and services they would be able to provide and worked tirelessly and continuously with my Mom and my family to provide top-notch care. As my mother’s disease progressed, the staff assisted us in creating and supporting my mother and my family with an end of life plan. It was so comforting going through such a very sad and difficult time with the Bridges staff. The out-pouring of love, affection and care they gave my Mom (and my family) was nothing less than spectacular!!! Through this experience, I felt as though I gained an extended family in the Bridges Staff. They are truly amazing people who had touched both my mother’s and my life deeply. I am so grateful!

- Family member of Bridges® by EPOCH at Hingham Resident

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