Meet the Bridges® Andover Team

Reshma Nair
Executive Director

Reshma joins the Bridges® by EPOCH at Andover team with more than 15 years’ experience in various healthcare disciplines, specializing in geriatric and dementia care, alternative medicine, and healthcare administration in India and New England.

As Executive Director of Bridges® by EPOCH at Andover, Reshma is responsible for community operations and preserving our community’s uplifting culture and principles. She leads all team members in the provision of personalized memory care and support, maintaining safe, comfortable neighborhoods and ensuring healthy, joyful lifestyles for every resident.

Reshma is a licensed Medical Doctor in India and an Alzheimer’s Association-certified Support Group Leader. She earned her Master’s in Business Administration at Southern New Hampshire University.

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Susan Tourtillotte
Senior Advisor
As Senior Advisor at Bridges® by EPOCH at Andover, Susan is dedicated to guiding and assisting families who are looking for support in their caregiving journey – whether that’s by providing resources and education or assisting with the search for a memory care community.

When the time comes, Susan’s goal is to help make the transition to memory care a smooth, positive experience for both seniors and their families.

In her role, Susan also builds relationships with local senior service professionals who are seeking specialized memory care solutions for their clients’ long-term needs.

With over 20 years’ experience in sales, marketing and hospitality services, Susan is passionate about helping families and caregivers discover the life-changing benefits of Bridges® by EPOCH’s expert memory care, family support and education resources.

Susan says her favorite part about being a Senior Advisor is connecting with families and helping them discover solutions that enable their loved ones to lead fulfilling, engaging and comfortable lives.

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Alicia Seaver
Vice President of Memory Care Operations

As Vice President of Memory Care Operations, Alicia is responsible for the operations of Bridges® by EPOCH memory care assisted living communities under the direction of EPOCH Senior Living’s Chief Operating Officer, Joanna Cormac-Burt. 

Alicia also serves as an educator and trainer for both our families and our staff, as well as an expert resource for all Bridges® by EPOCH communities. In her position, she is focused on maintaining the unique culture and personalized approach to care in all Bridges® by EPOCH communities. With more than 20 years of experience in the senior living industry, Alicia is certified by the National Institute on Aging as a Memory Impairment Specialist and is state certified in Massachusetts and Florida as an Alzheimer’s and Related Dementia Trainer. Her extensive skill set, combined with her depth of knowledge of memory care and forms of dementias, allows Alicia to effectively provide invaluable information not only to Bridges® by EPOCH families, but also to the greater community.

Alicia is truly committed to making a difference in the lives of seniors and their families. Her career with EPOCH Senior Living began as the Executive Director of our Bridges® by EPOCH flagship community in Hingham, where she earned the honor of being named Executive Director of the Year by Mass-ALFA. Prior to this, Alicia held various positions at senior living communities in Florida and Massachusetts. Alicia is proud to be part of an organization that is as dedicated to providing highquality, individualized care to seniors as she is, and she feels fortunate to be in a position where she can educate families on how to make a difference in the quality of life of their loved ones with memory challenges.

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Sarah Turcotte
Community Liason
As Area Community Liaison, Sarah supports the Senior Advisors at our Bridges® by EPOCH at Andover, Sudbury, Westford, and Nashua communities.

She assists in connecting with area professionals and organizations to coordinate resources to help area families who are caring for a loved one with memory loss.

Sarah joined the Bridges® by EPOCH family in 2012 as the Life Enrichment Director at our original community in Hingham, where she was instrumental in delivering our unique programming. She has since served as a Senior Advisor, assisting families and caregivers in discovering the benefits of Bridges® by EPOCH’s specialized memory care, family support and educational resources. In this role, Sarah expands on her rich knowledge and experience to make a difference in the lives of seniors with memory loss, their families and area professionals.

Sarah is highly recognized in our field and has won numerous awards and honors. Most recently, she received the 2017 Excellence Award in Program Innovation from the Massachusetts Assisted Living Association (Mass-ALA) and, in 2015, she earned a spot on the Provider’s 20 to Watch List, which recognizes remarkable senior healthcare workers who go above and beyond for the seniors they serve.

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