Meet the Bridges® Westford Team

Erica Labb
CDP®, Executive Director
As Executive Director of Bridges® by EPOCH at Westford, Erica is responsible for overseeing all operational aspects of the community as well as our programs, care and services.

 Erica facilitates a monthly support group, presents regular education programs for the community and co-hosts a cable talk show called Bridges to Community: Connecting Seniors for Better Living.

Erica began in elder care in 1995 as a direct caregiver and then an activity assistant. Over the years, she dedicated herself to learning senior care from the ground up and became an Activities Director, Marketing Director, Program Director and finally Executive Director at a respected Alzheimer’s assisted living community before coming to Bridges® by EPOCH. Erica believes strongly in the way Bridges® marries compassion and understanding of dementia with a great business model that puts families first.

As Executive Director of Bridges® by EPOCH in Westford, Erica hopes to work with the entire team to carry families through a very challenging disease and find joy and meaningful engagement once again.

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Cynthia "Cindy" Schultz
CDP®, Senior Advisor
Cindy is a Certified Dementia Practitioner® and specializes in making the journey to memory care assisted living an easier and more positive experience for seniors and their families.

As a Bridges® Senior Advisor, Cindy connects families and care providers to the information, resources and options available to help them make the best decisions that will secure full, happy and comfortable lives for their loved ones with memory loss.

Cindy is experienced in senior living community outreach, care coordination and transition assistance for new residents. She also supports at-home caregivers in need of support and assists senior services professionals seeking specialized memory care solutions for their clients’ long-term care and quality-of-life goals.

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Sarah Turcotte
Community Liason
As Area Community Liaison, Sarah supports the Senior Advisors at our Bridges® by EPOCH at Andover, Sudbury, Westford, and Nashua communities.

She assists in connecting with area professionals and organizations to coordinate resources to help area families who are caring for a loved one with memory loss.

Sarah joined the Bridges® by EPOCH family in 2012 as the Life Enrichment Director at our original community in Hingham, where she was instrumental in delivering our unique programming. She has since served as a Senior Advisor, assisting families and caregivers in discovering the benefits of Bridges® by EPOCH’s specialized memory care, family support and educational resources. In this role, Sarah expands on her rich knowledge and experience to make a difference in the lives of seniors with memory loss, their families and area professionals.

Sarah is highly recognized in our field and has won numerous awards and honors. Most recently, she received the 2017 Excellence Award in Program Innovation from the Massachusetts Assisted Living Association (Mass-ALA) and, in 2015, she earned a spot on the Provider’s 20 to Watch List, which recognizes remarkable senior healthcare workers who go above and beyond for the seniors they serve.

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Alicia Seaver
Vice President of Memory Care Operations

As Vice President of Memory Care Operations, Alicia is responsible for the operations of Bridges® by EPOCH memory care assisted living communities under the direction of EPOCH Senior Living’s Chief Operating Officer, Joanna Cormac-Burt. 

Alicia also serves as an educator and trainer for both our families and our staff, as well as an expert resource for all Bridges® by EPOCH communities. In her position, she is focused on maintaining the unique culture and personalized approach to care in all Bridges® by EPOCH communities. With more than 20 years of experience in the senior living industry, Alicia is certified by the National Institute on Aging as a Memory Impairment Specialist and is state certified in Massachusetts and Florida as an Alzheimer’s and Related Dementia Trainer. Her extensive skill set, combined with her depth of knowledge of memory care and forms of dementias, allows Alicia to effectively provide invaluable information not only to Bridges® by EPOCH families, but also to the greater community.

Alicia is truly committed to making a difference in the lives of seniors and their families. Her career with EPOCH Senior Living began as the Executive Director of our Bridges® by EPOCH flagship community in Hingham, where she earned the honor of being named Executive Director of the Year by Mass-ALFA. Prior to this, Alicia held various positions at senior living communities in Florida and Massachusetts. Alicia is proud to be part of an organization that is as dedicated to providing highquality, individualized care to seniors as she is, and she feels fortunate to be in a position where she can educate families on how to make a difference in the quality of life of their loved ones with memory challenges.

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