What Our Families Say

We could fill several websites telling you about our supportive, purpose-built design, personalized life-enrichment programs, and exceptional care and services … but, while remarkable and unique, those are merely the ingredients we use to create the real magic of Bridges® – the magic that is shown on the faces of our residents and felt in the hearts of their families.

MADE THE RIGHT DECISION

Always a kind word, a soothing hug, a cheery wave, a friendly touch – that’s how every carer, every staff member responds to the residents in their care, every day. My wife has been at Bridges by EPOCH Sudbury for several months now, and it’s plain to see that the Bridges staff walk the walk that every memory care facility should. Premium care of the residents is clearly ingrained in the culture. There’s never an indication of impatience or frustration; never a patronizing word or frown directed to anyone in residence in Bridges. And that leaves me in no doubt that my family and I made the right decision for my wife in finding a new home for her there.

– Husband of Bridges® at Sudbury Resident

ENGAGING PURSUITS

The new activities calendar came out today – and as for every month, it’s jam-packed with engaging pursuits for the residents of Bridges by EPOCH Sudbury. From the drum-ball circles and ballet barre class and baking dog treats to scrabble club sessions and armchair travel shows, there are no dull moments for residents who want to live life as fully as they can. And did I mention the visiting alpacas? The trips to local state parks? The Sweetheart Tea for Valentine’s Day, family and friends invited? I could not wish for a better mix of things to do for my wife – especially when it had become increasingly challenging for me to help her be engaged when she was still at home.

– Husband of Bridges® at Sudbury Resident

COMPLETELY CARED FOR

Safe… comfortable… completely cared for…. that’s my snapshot of my wife’s situation at Bridges by EPOCH Sudbury. The Bridges experience has transformed our family’s situation since my wife became a resident there. Try as I might – with abundant emotional and practical support all around me – I had been unable to ensure her safety, never been able to help her take the meds she’d been prescribed, and only occasionally could I encourage her to have the meals she so needed. The overall impact: enormous relief for me as her former primary caregiver, in that I can now refocus on the business she and I started two decades ago, and I can get so much else done. And relief, of course, for my wife in that she now has the stable, secure, routine environment that is so necessary for someone with her condition.

– Husband of Bridges® at Sudbury Resident

Made This Transition So Much Easier

Thank you for all you have done for me. All of you have made this transition so much easier for me and my family.

– Family of Bridges® Pembroke Resident

QUALITY OF LIFE AGAIN

My grandmother is now a resident at Bridges; honestly, they have given her a quality of life again. She used to watch TV all day, not eating full meals, and stopped socializing. Now she is willingly participating in all the activities they offer, making friends with each resident and staff. From doing puzzles to yoga. Their meals, which I got to join my grandmother in eating for lunch, are remarkable. Every staff member (who is trained in memory care) is kind, patient, compassionate and has humor – which is key to my grandmother. They went above and beyond to help our family navigate and get my grandmother into this safe place. Bridges has given me my grandmother back despite her memory loss. She is happy and never asks for anything. In other words, she feels comfortable, safe and at HOME.

– Beth, Granddaughter of Bridges® Resident

ABOVE AND BEYOND

Thank you and your staff for all of the compassionate care that was extended to my mother during her stay at Bridges Pembroke. Members of your staff went above and beyond whatever was required of them in caring for mom toward the end of her life. They acted out of compassion and my family takes comfort knowing that mom received such care at the end of her life.

– David C., Son of Bridges® Pembroke Resident

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