What Our Families Say

We could fill several websites telling you about our supportive, purpose-built design, personalized life-enrichment programs, and exceptional care and services … but, while remarkable and unique, those are merely the ingredients we use to create the real magic of Bridges® – the magic that is shown on the faces of our residents and felt in the hearts of their families.


The warm, welcoming and knowledgeable staff is what sets the bar for this Assisted Living. It’s the passionate caregivers that really make the difference at Bridges, whose specialty is offering quality of life throughout the stages of memory loss. Having spent over 20 years in Assisted Living myself, I feel fortunate to be a professional partner to provide care and support to the residents and their families at Bridges by Epoch at Andover.

– Kerry S., Team Member at Bridges®


It’s always a privilege to work with the experienced staff at Bridges Andover. Their focus is truly on being a community-based facility. Their work with residents, caregivers, and professionals to bring a variety of resources into the community is evidenced by their community outreach efforts – informational panels open to residents and the public, caregiver programs, caregiver support groups and hosting Elder Network Meetings where professionals who work with, care for, or provide a service can share information and resources. Their Dash & Dine events – all through COVID – not only kept the professional community connected to the facility, but they brought a little joy to those who participated, especially caregivers who enjoyed a no-cook night.

– Bonnie, Friend of Bridges®


It is as good as it gets. Mrs. Reshma Nair is a true trained professional who leads a team-spirited group of dedicated specialists, both in house and noted area physicians, social workers and support personnel.

– Peter Henri Dragonas, MD


My mother is a different person after coming to Bridges®. When she first moved in, she was anxious and combative; she was experiencing delusions. Today, she is stable, happy and well-adjusted — she’s herself again.

The team at Bridges is great. The staff is friendly, helpful, confident and experienced. My mom enjoys interacting with them a great deal.

My mom talks a lot about the programming at Bridges® by EPOCH. They offer an organized, structured environment, which is great for her. She always knows which activities are happening each day, and she’s involved in a lot — I have to check her schedule and make sure she’s available before planning a visit.

– Dan S., Son of Bridges® Resident


Thank you for spending the time educating me about Bridges and the memory care program. I loved everything and was especially impressed with your enthusiasm and knowledge of each resident. The physical building, the walking garden, the activities and care would all add up to enhanced life for my mom.

We had company this past weekend, and dessert was “covered” with Gary’s apple pie! Please pass on our thank you for that, as well!

I hope I can convince my family to make the move for my mother.

– Maureen, Friend of Bridges® Resident


I just want to thank the entire team at Hingham for their ability to manage the relocation of all its residents due to circumstances beyond their control. They were thoughtful and thorough in prioritizing the residents, keeping them safe and supported, while also keeping families informed.

I never questioned my decision, but now more than ever I am grateful that we made the decision to place my husband at the Hingham home. Thank you to management, nursing, life enrichment, daily unit staff, kitchen and maintenance you have all stepped up and it means so much.

– Maureen G., Wife of Bridges® Resident