What Our Families Say
We could fill several websites telling you about our supportive, purpose-built design, personalized life-enrichment programs, and exceptional care and services … but, while remarkable and unique, those are merely the ingredients we use to create the real magic of Bridges® – the magic that is shown on the faces of our residents and felt in the hearts of their families.
THRIVING AT BRIDGES
My husband has been a resident at Bridges Westwood for almost one year. Our family had been taking care of him at home with multiple caretakers. We thought ok this is working; of course we had no comparison. A friend suggested we look at the Bridges, almost one year later we know we made the right decision. Yes, the facility is lovely, the food great, the staff working hard taking care of so many (especially with staffing in health care facilities so challenged). My husband is thriving at Bridges. He enjoys never-ending social activities. He is never in his apartment, always roaming around (safely) socializing with other residents and enjoying all the well planned activities and entertainment. When Valentine’s Day rolled around, I was blown away with the lovely Valentine’s lunch put together by caring staff. Observing the couples (us included) having an hour or two enjoying what still is for us was heartwarming. It’s the little things that matter when our loved ones are not at our side any longer. Well Bridges staff, you know how to make this new phase in our life almost doable!
– Kathy, Wife of Bridges® Westwood Resident
TRULY EXCELLENT
Bridges in Westford is a superb facility. We looked at over a half dozen places before placing our mother there — we kept coming back to Bridges, as it was clearly heads and shoulders above all the others. The staff is warm, caring, and compassionate, and the administration is involved and extremely responsive. We feel very fortunate to have our mother at Bridges, as the care she receives there is truly excellent.
– Carol, Daughter of Bridges® Resident
LIKE EXTENDED FAMILY
Staff is like extended family, treat residents with kindness and compassion. Dad liked the food and appreciated being given a choice of meals. He loved activity time, especially exercises and the subsequent trivia games. No complaints from our family.
– Mark, Son of Bridges® Resident
YOU WILL LOVE IT HERE
I am so blessed to find Bridges at Pembroke. The care and concern of the team for my dad is heartwarming. Our family has grown and now includes the Bridges family. You will love it here – have no reservations to move your family member. They will be in the best hands here!
– Nick, Son of Bridges® Resident
INCREDIBLY KIND AND CARING
My family and I were searching several different senior-citizen care homes for my grandmother. We were starting to lose hope as the rest of the facilities in the region were either incredibly expensive or were not very clean and “homey”. Cleanliness, rights for the residents, and an overall “homey” feel were our utmost priority. We found this instantly when visiting Bridges by EPOCH at Pembroke. The staff was incredibly kind and caring, and we love the overall setup of the building. My family and I attended one of the several activities going on throughout the day. It was incredibly engaging and my grandmother had a blast! I look forward to visiting her every chance that I get and would absolutely recommend this assisted living facility!
– Madi, Granddaughter of Bridges® Resident
VERY ACCOMMODATING
My mom is in Bridges by EPOCH at Trumbull. It’s all excellent. We were very impressed. It’s very clean. They have a lot of programs that deal with memory care. The food is excellent. I give it two thumbs up. My mom likes listening to music. She’s got dementia very badly, so that is pretty much what she does there. Her room is very nice and very clean. She has a room for a bed and some other furniture. There’s a big closet, a sink, and a bathroom in there.
They baked us an apple pie after we went to visit, and that was very good. But they will prepare anything she wants. If she likes blueberries, they’ll go get her blueberries. They’re very accommodating.
– Pam, Daughter of Bridges® at Trumbull Resident