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What Our Families Say

We could fill several websites telling you about our supportive, purpose-built design, personalized life-enrichment programs, and exceptional care and services … but, while remarkable and unique, those are merely the ingredients we use to create the real magic of Bridges® – the magic that is shown on the faces of our residents and felt in the hearts of their families.

Staff Is Superb

My sister went to Bridges in Hingham for a 1 month trial and is enjoying an active life 1 1/2 yrs later. I've never seen her happier. The atmosphere is one of caring, kindness, and love for residents and their family members. The staff is superb. They follow the terrific lead of the management team who, in addition to their individual responsibilities, each spend time with residents either overseeing a group activity or just visiting briefly throughout the day in each house. The list of activities within the daily schedule at Bridges is varied and keeps residents very busy, yet there is time to relax and enjoy some quiet time or the outside, weather permitting. In addition to a full list of daily activities and a variety of frequent entertainment programs, there are many trips beyond Bridges. Monthly family programs are held, but family members are welcomed any time, any day to join in activities when they visit. My sister has been able to continue doing for others by serving lunch once a month at a homeless shelter with a small group of residents and staff. She has showed a renewed interest in creative activities i.e. painting, knitting, gardening, baking, and making crafts. Some items made were used to decorate her room, donated or used in a residents' fair. Like any home, there are sometimes things that need to be "fixed." Any time there has been a question, a different point of view, or a concern, it has been handled professionally, promptly and with my sister's best interest in the forefront from all sides. Residents are treated with love and respect while they encouraged to live the best life they can in a warm, comfortable home.

- Sister of Bridges® by EPOCH at Hingham Resident

Love, Affection and Care

My Mom was a resident at Bridges by Epoch in Hingham. I have only wonderful things to say about ALL of the staff, the facilities and the care my Mom received! The facility is brand new and meticulously kept with all of the modern conveniences and decor of a newly constructed home including granite counter tops in the kitchens; inviting living rooms and cozy bedrooms to beautifully landscaped courtyards. While the modern, extremely clean physical structure of the facility is what caught my attention initially, it was the love, care, knowledge and professionalism of ALL of the Bridges staff that won me over! My mother spent the last year of her life as a member of the Bridges Community. Her disease was very complicated creating numerous obstacles in her care. The Bridges staff not only engaged my Mom and the other residents in interesting and fun activities, but they were in constant communication with my family and me. They were very clear right from the start as to what care and services they would be able to provide and worked tirelessly and continuously with my Mom and my family to provide top-notch care. As my mother’s disease progressed, the staff assisted us in creating and supporting my mother and my family with an end of life plan. It was so comforting going through such a very sad and difficult time with the Bridges staff. The out-pouring of love, affection and care they gave my Mom (and my family) was nothing less than spectacular!!! Through this experience, I felt as though I gained an extended family in the Bridges Staff. They are truly amazing people who had touched both my mother’s and my life deeply. I am so grateful!

- Family member of Bridges® by EPOCH at Hingham Resident

TRULY REMARKABLE

I just wanted to say thank you to all on today’s virtual session. Alicia is an awesome leader. When it says remarkable people, exceptional care, I can attest that THAT’S not just a byline or marketing signature, it’s a job description. Truly all of you are remarkable and fine examples of what Bridges by Epoch has come to mean in my (Norwalk) community. 

I have a bit of unexpected time and truly wanted to commend you all on the outreach I saw today. I was a part of people not just helping others but truly giving expert advice and tools and tips to helping caregivers help loved ones. It’s both heartbreaking and uplifting that more and more people are learning to deal with memory care issues at a time in their lives when there are more than enough stresses on them. They too are aging but in the forefront of keeping up on the special demands that come with caring for a loved one that is unfortunately highlighted with unique care and emotional stresses. 

You are all so special, and I want you to know that. Thank you for what you do.

– Ed, Friend of Bridges® by EPOCH

EDUCATION & COMPASSION

Adele and I are in a pretty good place based on the dozens of tips, ideas, and activities you have provided. My personality/impatience would not have done well without this, and I can't even imagine what we would be doing now without this education and compassion!
  
- Arnold, Friend of Bridges® by EPOCH
 

BEST DECISION

It was the best decision we made sending my stepdad to Bridges. It is an amazing facility and the staff was wonderful.

– Donna, Family of Bridges® Resident

BEST PLACE FOR LOVED ONE

The staff is wonderful!!! Very helpful and caring. Best place to send a loved one with dementia.

– Ann, Loved One of Bridges® Resident

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