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What Our Families Say

We could fill several websites telling you about our supportive, purpose-built design, personalized life-enrichment programs, and exceptional care and services … but, while remarkable and unique, those are merely the ingredients we use to create the real magic of Bridges® – the magic that is shown on the faces of our residents and felt in the hearts of their families.

YOU WILL LOVE IT HERE

I am so blessed to find Bridges at Pembroke. The care and concern of the team for my dad is heartwarming. Our family has grown and now includes the Bridges family. You will love it here – have no reservations to move your family member. They will be in the best hands here!

– Nick, Son of Bridges® Resident

INCREDIBLY KIND AND CARING

My family and I were searching several different senior-citizen care homes for my grandmother. We were starting to lose hope as the rest of the facilities in the region were either incredibly expensive or were not very clean and “homey”. Cleanliness, rights for the residents, and an overall “homey” feel were our utmost priority. We found this instantly when visiting Bridges by EPOCH at Pembroke. The staff was incredibly kind and caring, and we love the overall setup of the building. My family and I attended one of the several activities going on throughout the day. It was incredibly engaging and my grandmother had a blast! I look forward to visiting her every chance that I get and would absolutely recommend this assisted living facility!

– Madi, Granddaughter of Bridges® Resident

VERY ACCOMMODATING

My mom is in Bridges by EPOCH at Trumbull. It’s all excellent. We were very impressed. It’s very clean. They have a lot of programs that deal with memory care. The food is excellent. I give it two thumbs up. My mom likes listening to music. She’s got dementia very badly, so that is pretty much what she does there. Her room is very nice and very clean. She has a room for a bed and some other furniture. There’s a big closet, a sink, and a bathroom in there.

They baked us an apple pie after we went to visit, and that was very good. But they will prepare anything she wants. If she likes blueberries, they’ll go get her blueberries. They’re very accommodating.

– Pam, Daughter of Bridges® at Trumbull Resident

MADE MY MOTHER FEEL WELCOME

Yesterday we moved my mother to Bridges in Mashpee. For the past couple months, I have been in contact with their senior advisor Julie. She has been most helpful during this process, from the initial call and tour to another visit with my mother and to the move in yesterday. She has always returned a call or email and made my mother feel welcome and me feel less anxious about the move. She is knowledgeable and intuitive and an asset to Bridges. I would also mention other staff from Margo and Mimi on the desk to Tim who was helpful during the room set up. All were also helpful and able to answer my questions. Kirk listens and is upbeat with the residents. I am just getting to know the neighborhood staff but feel comfortable leaving her this first day. Thanks to all who care for our loved ones.

– Shirley, Daughter of Bridges® Resident

TREATED HER AS FAMILY

5 STARS is not enough. Our mother was at Bridges by EPOCH in Mashpee for 13 months until she passed away, one week shy of her 100th birthday. The biggest THANK YOU to the entire staff, and I mean EVERYONE we encountered, doesn’t seem to be enough. We will be forever grateful to everyone who was part of her caregiving in the Poppy residence. Everyone treated her and us as family. The care and love everyone showed her was beyond what we could ever imagine. We always felt comfortable leaving after our visits knowing she was being well cared for. Bridges by EPOCH should be considered as a model for what should exist in specialized Alzheimer’s and dementia care. In our opinion, they have thought of everything needed to make the resident feel at home, lots of activities and entertainment (if they choose to participate), full-time nursing staff and let’s not forget the gourmet meals they serve. We truly are missing our mother and all the residents we have gotten to know and plan on continuing our visits in the near future.

– Rick and Marianna, Family of Bridges® Resident

BEST-IN-CLASS MEMORY CARE

As the owner of a senior living placement agency, I find myself recommending Bridges all the time! They offer best-in-class memory care services and such great resources to families and caregivers – from support groups to educational discussions. I’m always so impressed with the level of support they provide my clients and their caregivers. Peter and Maggie always go so far above and beyond when we visit, and Barbara, Ally and their team are always there to ensure a seamless transition. I can’t say enough about Bridges and the team there. Thank you for everything you do!

– Mary Z., Friend of Bridges® by EPOCH

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