What Our Families Say

We could fill several websites telling you about our supportive, purpose-built design, personalized life-enrichment programs, and exceptional care and services … but, while remarkable and unique, those are merely the ingredients we use to create the real magic of Bridges® – the magic that is shown on the faces of our residents and felt in the hearts of their families.

Special Efforts

My Dad spent close to eight months at Bridges and we are so thankful for all the care he received. We really appreciate all the special efforts that the community went through to keep patients and families connected during these long Covid months. Thank you! Thank you!

– Ellen, Daughter of Bridges® Resident

A Real Treat

Thank you, Bridges, and your very talented Chef Patty for the very delicious lobster ravioli and double chocolate cake my husband Ted and I enjoyed yesterday. I enjoyed getting to talk with you when we picked up our gift meal – a real conversation with a person who can and would interact. The meal was a real treat and although Ted does not remember the meal anymore, he did savor every bite at the time. Our thanks to everyone involved.

– Pat, Friend of Bridges®

Compliments to the Chef

Just wanted to say thanks again for the delicious dinner of lobster ravioli with the luscious chocolate cake for dessert! Please compliment the chef for us. It could be featured on the menu of the best restaurant on the Cape and South Shore!! Really excellent! Thank you!!


– Friend of Bridges®

Forever Grateful

Although I do not have a loved one currently living at Bridges by EPOCH, I can honestly say it is a fabulous place with genuinely loving, caring staff members who are devoted and extremely helpful to all! For the past few years, I have been attending workshops and support groups offered by Bridges which are geared towards helping family members and caregivers of dementia patients.

My mom who has dementia also has a number of major medical issues and is living at a different facility. I was hungry for help and knowledge so that I could gain a better understanding of dementia and learn more about what to say and do (and not say and not do) in order to give her the best quality of life. The staff at Bridges made it clear that their free workshops and support groups are open to anyone in the community and that you do not need to have a family member living at one of their facilities to be able to attend.

I learned a great deal of very helpful information and tactics to use with my mom (and for myself!), and as a result – my relationship with my mom AND her quality of life has improved dramatically! I have been raving about Bridges ever since the first workshop I attended, and I have gotten others interested as well.

I feel so fortunate to have become involved with them and am forever grateful – really! I wish the same level of care and interest in improving residents’ lives and involving families could happen where my mom is, but sadly it won’t ever. The Bridges at Andover facility itself looks beautiful, clean, and inviting, and I know from other people in the support groups I’ve attended that they are very happy with the care there. I would strongly recommend it!


– Karen, Friend of Bridges®

Love and Attention

I would just like to say how much I appreciate everyone at Bridges. The level of care they provide for my mother is exceptional. They treat my mother like family and are very good to her. I feel the love and attention they give her is so reassuring-it touches my heart. I am very happy with the care she is receiving and would recommend Bridges by Epoch to anyone who is looking for memory care with a skilled and personal touch. Everyone is so pleasant and attentive. They took measures to keep my mother safe and comfortable and happy. They also try to keep her engaged as well. Thanks to the Heroes at Bridges by Epoch.


– Lori, Daughter of Bridges® Resident


Thank you, Bonnie, for creating fun ways to connect. The carolers and Santa and the decorations were great! I truly enjoyed my cup of hot chocolate on the drive home.

– Family of Bridges® Resident