What Our Families Say
We could fill several websites telling you about our supportive, purpose-built design, personalized life-enrichment programs, and exceptional care and services … but, while remarkable and unique, those are merely the ingredients we use to create the real magic of Bridges – the magic that is shown on the faces of our residents and felt in the hearts of their families.
THOUGHT AND LOVE
– Penny A., Friend of Bridges® Pembroke
YOU WILL LOVE IT HERE
– Nick, Son of Bridges® Resident
INCREDIBLY KIND AND CARING
– Madi, Granddaughter of Bridges® Resident
– Recent Dementia Live® Attendee
WE FINALLY HAVE OUR MOM BACK
Words cannot express how grateful I am to know that my mom is in such a loving and caring environment at Bridges. Over the past four months, everyone has been so amazing in mom’s transition – from the Director to the nursing team, to the waitstaff and reception. When we were looking for our mothers final “home”, it was not even a decision that we had to contemplate because the differences from other facilities we looked at were so clear. We finally have our mom back – our role as her caretaker has changed back to being her daughters again and for that we are forever grateful.
Pembroke, they really do treat their patients as though they are their own family. Thank you for the love and care and compassion you bring to our mom every day.
– Daughter of Bridges® Resident
MORE THAN CAREGIVERS
I just needed to drop you a note of praise for all of the staff at Pembroke. My wife has been out of the community now for three weeks after suffering two seizures and spending time at the hospital and a rehab facility at the doctor’s orders. I wish I had been more forceful with the doctors as the facility they recommended did not provide the care we are used to. I don't think any facility could match the care given to residents at Bridges. Your motto of ‘Remarkable people. Exceptional care’ adequately describes the services and care they all show and give daily. They are all more than caregivers – but dedicated people.
I also want you to know how thankful I am to the caregiver who was on the night shift and heard commotion in Peggy's room and instantly responded to her and called for the nurse and help, all the while caring for Peggy and providing comfort to her. I have watched her over the almost year we have been at Bridges, and she always appeared to be so competent and capable, but she came through huge for Peggy. She definitely is a "Remarkable Person Providing Exceptional Care.”
I just hope you and the team know how much I appreciate all their efforts. All of the diligent caring staff at every position is exceptional.
– Tim B., Husband of Bridges® Resident