What Our Families Say
We could fill several websites telling you about our supportive, purpose-built design, personalized life-enrichment programs, and exceptional care and services … but, while remarkable and unique, those are merely the ingredients we use to create the real magic of Bridges® – the magic that is shown on the faces of our residents and felt in the hearts of their families.
TIRELESS ADVOCATES
Bridges is a wonderful place. My dad is there now and we love it. The whole team is a tireless advocate for your loved one. Simple things like the food being really good and the residents going on lunch trips (with no additional charges, etc.) are huge pluses. Every team member is kind, friendly, and upbeat–which is beyond important. The most telling part to me is that when I’m on the phone with my dad and any member of the staff comes in (not knowing I’m on the phone), they are kind to my dad and joke with him. That to me is everything.
It’s an impossible time in life–having a loved one in memory care. We are just beyond thankful for Bridges.
– Daughter of Bridges® Norwalk resident
EVERYBODY TREATED WITH DIGNITY
All of the staff at Bridges at Norwalk take such good care of my dad, starting from the Executive Director through all the departments. They are so kind and have a genuine interest in ensuring that he and all of the residents are well cared for.
Several who are in direct contact with Dad learned that he also speaks French, and they converse that way every day.
Meals are delicious, and guests are invited to join anytime. The chef is very creative and accommodating.
There are fun, daily activities to keep residents’ bodies and minds active. Dad was presenting to residents and guests about one of the books he wrote. Another resident author did the same a few weeks earlier. The team sees each resident for the whole person they were before their memory began to fail, and they strive to recall and celebrate their accomplishments. Everyone is treated with dignity.
There is a lovely, safe outdoor space with nice sitting areas and a paved walking path, plus a great rooftop area with frequent musical performances in the warmer weather.
The entire team is wonderful, and I highly recommend Bridges at Norwalk to anyone seeking a memory care residence for their loved one.
– Daughter of Bridges® Norwalk resident
THE BEST CHOICE FOR OUR FAMILY
It is bittersweet that three and a half years later, I am writing another review for Bridges by Epoch Hingham.
My husband continues to amaze both his family and caregivers as he progresses through this horrible disease. I truly believe it is due to each and every member of his caregiving team and the administration at Bridges, who are very hands-on. My husband walks most of the day, often eating meals on the go, and his communication skills are minimal, yet all of his needs are always being met.
We also, in the past few months, made the difficult decision that my mom also needed more support for her Alzheimer’s journey as well. Once again, I looked at numerous memory care facilities, this time with my dad. Bridges was the furthest away from their home, but he decided it was the community that could best support her needs. My mom and my husband are at very different places in their journeys and are very different in their demeanor, yet Bridges was the best choice for our family once again.
– Wife and daughter of Bridges® Hingham residents
COMPASSIONATE, PROFESSIONAL MEMORY CARE
We cannot say enough good things about Bridges at Trumbull. From the moment we walked through the doors, we felt a sense of warmth, professionalism, and genuine compassion. The team goes above and beyond to ensure that every resident is treated with dignity, patience, and personalized attention.
Our loved one has not only received exceptional care but has truly thrived in a safe, supportive, and engaging environment. The community is always clean, beautifully maintained, and thoughtfully designed to meet the needs of individuals with memory challenges. The Director of Activities is AMAZING! They have meaningful programs that are adapted to each resident’s abilities, helping them feel connected and valued.
The Executive Director has been consistent and reassuring to us and other families. We always feel informed and included in care decisions. Knowing our loved one is in such capable and loving hands brings us immeasurable peace of mind.
Highly recommend this community to anyone seeking compassionate, professional memory care for a loved one.
Family of Bridges® Trumbull resident
STRESS-FREE TRANSITION
I recently had to move my husband to Bridges from another facility. They could not have made us feel more welcome or made our move more seamless and free of stress. They even had a welcome basket upon arrival.
There are so many engaging, entertaining activities on a daily basis that cater to the many different interests and needs of the residents. The day that I joined my husband, the residents were smiling, joking, and laughing as they played games and sang songs together. The team is extremely attentive and aware of each resident’s needs, and there is great communication with family when needed.
It is an enormous comfort to have a place such as Bridges available to care for your loved ones when the time comes.
– Wife of Bridges® Mashpee resident
EXCEEDING EXPECTATIONS
The care for my mom at Bridges by Epoch in Westford exceeded my expectations. The facility itself is a welcoming, bright and uplifting, safe/secure place (both inside and the outside courtyards) for a loved one with moderate/late memory loss. Each day is full of activities to help enrich the lives of their residents. The nurses, CNA’s and life enrichment team are the fabric of this community, and they are hands down some of the most compassionate/caring people I’ve met. They really get to know/understand each person living in their community, making them feel like a second family to us.
I also thought the onsite visits from a geriatric psychiatrist and a primary care physician were very convenient too.
I’d highly recommend Bridges by Epoch at Westford without any doubts.
– Daughter of Bridges® Westford resident