Alzheimer’s and other forms of memory loss can make it hard for someone to express thoughts or follow conversations. Your communication style can make these moments easier.
How to Speak to Somebody with Dementia
- Use a calm, warm tone.
- Maintain eye contact.
- Avoid speaking in a baby voice or ignoring the person.
- Use gentle touch while speaking, if it feels comforting to them.
- Listen without interrupting.
- Step away for a short break if you feel frustrated.
Say This, Not That
- Instead of “Don’t do that,” say “Please do this.”
- Say “Let’s try it this way” instead of pointing out mistakes.
- Use yes or no questions.
- Offer two simple choices instead of open-ended ones.
Try: “Would you like soup or a sandwich?”
Not: “What do you want for dinner?” - Don’t say “Don’t you remember?” or “I already told you.”
Repeat the information gently as if it’s new.
Top Tip: Sometimes, an individual with memory loss needs time to process what you have said and to formulate their response. Bear this in mind and allow for extra time for your loved one to articulate themselves.
FAQs
What if somebody with dementia keeps asking the same question?
Answer it kindly. Repetition is part of memory loss.
Is it okay to simplify my language?
Yes. Clear, short phrases help with understanding. Just try to avoid becoming condescending or infantilizing. People with dementia still detect tone and will not like being treated like a child.
What should I do if I get overwhelmed?
Take a break. A calm approach supports better communication.
Want to Learn More?
We hope this tip helps you on your caregiver journey. To learn more, visit our guides to dementia and Alzheimer’s and memory care. These articles are a great place to start learning about this disease and what care looks like in a memory care community.
For more answers to quick common questions, visit our FAQ page.
You can also check out our upcoming events for caregiver education and support.