Bridges® Memory Care and Tembo Health
Bridges® by EPOCH partners with Tembo Health to bring expert care directly to our residents.
About Tembo Health
Tembo Health is a leader in virtual care for seniors, specializing in dementia care. Our partnership with them brings board-certified specialists directly into our communities through secure, high-quality telehealth services available 24/7.
Tembo Health looks to enhance accessibility to quality healthcare for residents while providing seamless coordination with the community wellness team and primary care clinicians.
How Does It Work?
If a resident experiences any health-related complications, whether a late-night fall or a persistent cough, Tembo Health ensures easy access to a virtual appointment with a board-certified physician. This allows residents and their families to receive expert, timely care, reducing the need to leave the comfort of the community.
Tembo Health Provides:
- Coordination with the family, community team members, and primary care physicians.
- 24/7 urgent care via telemedicine.
- Connections with families and a board-certified, emergency-trained physician.
- Support to the residents in the comfort of their suite.
- Opportunities for families to join the virtual appointments for peace of mind.
Benefits for Residents, Families, and Caregivers
Our partnership with Tembo Health offers three key benefits:
1. Faster access to expert care
2. Fewer unnecessary trips to the hopsital emergency room
3. Care delivered within the comfort of the community
Having access to Tembo Health services within the community reduces stress and provides reassurance for families and caregivers, knowing that virtual help is available if needed.
Tembo Health in Action
These case studies outline the impact of Tembo Health in our communities:
Efficient Coordination
When a resident showed signs of a stroke—slurred speech, mobility issues, and confusion—the Bridges® wellness team called Tembo Health. A Tembo physician quickly assessed the situation, advised calling 911, and coordinated with the ER team en route. Thanks to this rapid response, stroke specialists were ready upon arrival. The resident received immediate care and returned home within eight hours with no lasting effects. The family praised the teamwork between Bridges®, Tembo, and the hospital.
Expert Virtual Consultation
A resident became unusually quiet and withdrawn. Although his vitals appeared normal, staff noticed him clutching his abdomen and refusing food, unusual for this typically spirited resident. A virtual consult with Tembo Health raised concern, and he was sent to the ER, where he was diagnosed with intussusception, a serious gastrointestinal emergency. The Tembo physician briefed the ER team in advance. Early detection made all the difference. The resident’s wife was deeply grateful for the coordinated care.
Adaptable Care
After a fall, a resident on blood thinners hit his head. The Bridges team contacted Tembo Health, who recommended an ER visit for a CT scan. When the family expressed concerns about the local ER, Tembo helped arrange care at an alternate hospital and coordinated the handoff. The resident was treated promptly, with no head injury, and both the family and ER staff expressed gratitude for the coordinated support and advocacy.
Beyond Urgent Care
With Tembo Health telemedicine services, residents receive much more than just emergency care.
Welcome Care Visits
Residents can receive a comprehensive medical screening. During this screening, a physician will review the resident’s health to develop a proactive personalized care plan.
Health Coaching
Tembo Health pairs residents with a dedicated nurse who tracks progress and provides ongoing support to help them remain as healthy as possible. This encouragement supplements Bridges’ focus on an uplifting lifestyle for all residents.
Innovative Memory Care Services
“Since using Tembo Health, we’ve reduced ER visits by about 75%. This cuts down on stress for residents and families. When an ER visit is still necessary, our Tembo Health team coordinates with the hospital, ensuring continuity of care and making everything run more smoothly.”
Contact Us
To learn more about how Tembo Health enhances the care we provide at Bridges® by EPOCH, please reach out to a member of our team.
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