What Our Families Say

We could fill several websites telling you about our supportive, purpose-built design, personalized life-enrichment programs, and exceptional care and services … but, while remarkable and unique, those are merely the ingredients we use to create the real magic of Bridges – the magic that is shown on the faces of our residents and felt in the hearts of their families.

THANKFUL FOR SUPPORT

Thank you, Alicia, and Bridges. I always feel better after a learning session or support group hosted by you guys. 

– Sabrina, Friend of Bridges®

TRULY HOME

Bridges is truly home for my mom! The staff are the best, thoughtful, caring and joyful!! Thank you, Bridges at Westford. Go Red Sox!

– Stephanie, Daughter of Bridges® Resident

MOTHER IS VERY HAPPY

Bridges in Westford is an outstanding facility in every respect. The staff is warm, caring, and provides individualized attention and care to our mother. Bridges’ programming is varied – they bring the community into the program and also take residents out into the community. The activities are informed by the needs of individuals with memory issues, rather than simply keeping them busy. Our mother is very happy at Bridges and has really flourished being there. All in all, it’s a superb program that we’re very grateful to have found.

– Carol, Daughter of Bridges® Resident

GENUINE WARMTH & SUPPORT

I can’t tell you how very grateful we are for you and for everyone at Bridges.  I’m not worried about Mom, as I know that you’re doing everything you can to keep her and everyone else safe and healthy.

We have never had a doubt for one single second about the choice we made to move Mom to Bridges. Trish and I visited about 8 different programs when it became clear that we needed to find her a new place to live, and Bridges was heads above every other place we saw. In fact, it was an easy choice for us to make, because it was abundantly clear that the quality of your program was superior to every other program we considered. As Mom’s dementia was progressing prior to coming to Bridges, I was consumed with worry about her. I don’t worry about her at all now, because I know she is in very good hands. She is happy there, and she feels the genuine warmth and support from all the staff, which means so much to our family.

– Carol, Daughter of Bridges® Resident
 
 

AMAZING STAFF

I want to thank you and let you know how much we appreciate all you do and what amazing staff Bridges has. Each evening when I call my mother I sometimes get to talk to the aide and I thank them for all they are doing. Bridges is amazing and we are so fortunate to have you there!

– Ann, Daughter of Bridges® Resident

OUTSTANDING CARE

My mother has been a resident of Bridges by Epoch in Westford, Massachusetts for almost two years. She has received outstanding care and thoroughly enjoys all the activities and entertainment offered. Meals are appetizing and wholesome and the familiarity of a daily routine is comforting to residents dealing with memory issues.

The staff and management at Bridges in Westford are compassionate and professional. They work tirelessly with the residents and are very responsive to each resident’s wants and needs. Highly recommended!

-Relative of Bridges® Resident

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