What Our Families Say

I am writing this letter in support of Bridges by Epoch at Westford. I have had the privilege of working with the amazing team at Bridges by Epoch at Westford for over a year now. I am one of the nurse interventionists working on a large 3 year multistate study out of the University of Maryland and Penn State with the goal of finding creative ways to keep older adults active in order for them to increase their strength, mobility, and independence. I can say that the Bridges team is truly the most extraordinary group of individuals I have ever had the pleasure of getting to know. They are smart, fun, energetic, compassionate, and completely devoted to improving the quality of life for the residents. They are genuinely tireless in their efforts to get to know each individual. They continually plan creative, fun and interesting activities that stimulate the senses, body, and mind. 

Some of the many activities that residents have enjoyed include group outings, creative dancing, actively playing with trivia balls, using peddlers, imaginative and innovative exercises, and fun stretching before and after activities. They have a Healthy Living program. They have a safe and inviting indoor and outdoor space for residents to walk. Their residents are also able to walk anywhere virtually – for example, they have a large printed map of the Freedom Trail and the residents are able to wear pedometers and track their virtual progress along the Trail as they walk which has been exciting. They even have the most beautiful chickens that residents like to watch and feed. I have spent a lot of time with the Bridges residents over the past year, and they are some of the happiest and content individuals I have come to know. They really enjoy their time and quality of life each and every day. The staff continually provide each person with attention, and love to participate in activities right alongside the residents which produces endless smiles and fun. They also have extensive resources for family members.

It is always difficult to decide upon the right place for a loved one. Bridges by Epoch is a truly exceptional facility with an exceptional staff team. There is a special pulse, energy and unparalleled excitement here that you feel the moment you come through the doors. It is no wonder they are a top-rated memory care facility and have won numerous awards including the “2019 Best of – Senior Living” Award, and the “Friends of Vocational Education” Award. It is not often that I have encountered an environment like this, where I know I would definitely entrust the care of my own loved ones. It is a place I would also want to be one day when that time comes.

–  Beth Clarke, RN, MSc(A), CWOCN, DNP (c), Function Focused Care Nurse Interventionist
 

You have been so good at keeping us all informed and equally importantly keeping our loved ones safe. I appreciate it and appreciate all the effort from all the workers at Bridges. I can’t imagine what everyone at Bridges has had to face but you have all done it so well and gracefully. Thank you so much for all of it… and the FB pics and updates, emails. You all rock!!!

– Jean, Daughter of Bridges® Resident

You are doing an amazing job!! Be safe and continue to be strong. I am in awe of your fortitude to continue to adapt and persevere – as this pandemic poses so many challenges to health care, especially in an elderly community like Bridges.

– Christine, Family Member of Bridges® Resident

Thank you for your updates, vigilance and the loving care you and your staff provide my Mom. It is GREATLY APPRECIATED. My appreciation and prayers are with you and your family, your staff and families and all the residents and their families.

– Grace, Daughter of Bridges® Resident

Thanks for keeping mom and residents healthy and happy!!! Thanks for giving us peace of mind.

– Anne, Daughter of Bridges® Resident

Thank you for all you are doing to keep the residents safe and occupied till family and friends can visit again!

– Joellen, Family of Bridges® Resident