What Our Families Say

We could fill several websites telling you about our supportive, purpose-built design, personalized life-enrichment programs, and exceptional care and services … but, while remarkable and unique, those are merely the ingredients we use to create the real magic of Bridges – the magic that is shown on the faces of our residents and felt in the hearts of their families.


Thank you, Bonnie, for creating fun ways to connect. The carolers and Santa and the decorations were great! I truly enjoyed my cup of hot chocolate on the drive home.

– Family of Bridges® Resident


Thank you to Bonnie and the whole team at Bridges® by EPOCH for the marvelous Christmas display. What a joy! Everything was so beautiful and listening to the carolers truly warmed our hearts!

– Family of Bridges® Resident


I just wanted to thank you and the staff for allowing the special visit to be made for Bev’s birthday on Sunday. As a family, it was so wonderful to be able to gather together to celebrate her birthday – it’s unbelievable how much you can miss stuff like that. And I want to give a shout out to Irene and Grace for really thinking of everything to make the visit so much more than we expected. You must hear all the time how wonderful those two are. I’ve honestly never seen them without a huge smile on their faces, and I know they regularly go above and beyond to make the residents’ lives better on a daily basis. But they both do so much for the families as well, and that really came through for us on Sunday.

-Kara, Daughter of Bridges® Resident


Who doesn’t love a surprise? Thank you for your very thoughtful gift. I looked at the contents and immediately began reading chapters all over the book that I identified with. This is undoubtedly the best book on the Alzheimer’s/dementia journey that I have read. I can already tell how helpful it will be to me. Thank you again.

– Joan L., Friend of Bridges®


Auntie M was so blessed to have so many wonderful helpers by her side everyday. Thank you.

– Kathy, Niece of Bridges® Resident

Capable, Caring Hands

Although it is never easy to say goodbye to a parent, we all feel so good that it was at Bridges where she was so well taken care of and loved! She was so happy there and we were so relieved to have her in your capable, caring hands. Everyone there is so special. You should all be proud of what you have created there. It truly is a wonderful place. Thank you for taking such good care of Connie. You are all the very best.

-Karen, Loved One of Bridges® by EPOCH at Pembroke Resident