What Our Families Say

I am honored to be a part of this amazing team. Our caregivers are so knowledgeable about each individual person, ensuring their personal preferences and needs are addressed. The nurses address any chronic and acute issues, while being nurturing and understanding of their concerns and fears. Our dietary staff take great pride in serving the best food, plated so it is also a feast for the eyes. Life enrichment engages every resident on their level, encouraging maximum cognitive stimulation and participation. Facility management/maintenance is as aware of each individual resident as well, and is engaged with them, and knows them personally. Our senior advisors are interactive with our residents, participating in activities and helping families with questions and concerns. The management team is always asking how we can do better, and never advertise “good enough”. We are truly a family, and always support each other, from families, residents to our coworkers.

– Coree Baker, Team Member at Bridges®

Bridges in Norwalk has been built for dementia patients and it is the best care facility I have seen and very happy that my husband is with them. There are a lot of big windows letting the sun in, it is laid out so residents can get around easily… not a lot of long hallways. The caregivers are very helpful and kind, the food looks delicious, and surroundings are well taken care of. For families, you want to visit because it’s bright, pretty and welcoming… and now that spring is here … the outside gardens and walking path are calming and a beautiful place to sit or walk with your loved one. So glad that Bridges built this facility and for those of us in need of extra support and help … this is the perfect place.

– Barbara, Spouse of Bridges® Resident

Bridges give a huge amount of support to the community in terms of information sessions, caregiving support sessions and special events with crafts and food. Having attended information sessions on site, I am impressed with the cleanliness, respect and caregiving by the staff members. It is very encouraging to see how well the facility is run.

–  Ann, Friend of Bridges®

I just wanted to say thank you to all on today’s virtual session. Alicia is an awesome leader. When it says remarkable people, exceptional care, I can attest that THAT’S not just a byline or marketing signature, it’s a job description. Truly all of you are remarkable and fine examples of what Bridges by Epoch has come to mean in my (Norwalk) community. 

I have a bit of unexpected time and truly wanted to commend you all on the outreach I saw today. I was a part of people not just helping others but truly giving expert advice and tools and tips to helping caregivers help loved ones. It’s both heartbreaking and uplifting that more and more people are learning to deal with memory care issues at a time in their lives when there are more than enough stresses on them. They too are aging but in the forefront of keeping up on the special demands that come with caring for a loved one that is unfortunately highlighted with unique care and emotional stresses. 

You are all so special, and I want you to know that. Thank you for what you do.

– Ed, Friend of Bridges® by EPOCH

My wife was very unsure that she would like going to the residence. However, she adjusted to Bridges and tells me that she loves the place. The residents are very kind to each other. If a resident is having a bad time, they come to the resident with warmth which usually changes sadness to happiness.
 

Cognitive diseases are very difficult for a visitor to see, but they also feel the closeness of the residents to each other. I would recommend Bridges to anyone requiring cognitive care. I would suggest that if you have a family member requiring cognitive care, visit Bridges and get a good feel for the place. The staff is very kind and helpful to the residents and the physical layout of Bridges is ideal for these types of diseases.

– Husband of Bridges® Resident

Wonderful, kind people. Beautiful facility.

– Lisa, Visitor of Bridges® at Norwalk