What Our Families Say

I have been at and have seen many senior communities throughout Fairfield County. A nice new building is only as good as the staff, activities, food, and overall attention to resident engagement. Bridges by Epoch at Norwalk seamlessly executes all of the residents’ and families’ concerns with top-notch services in all categories. If you or a loved one is thinking about senior community living Bridge by EPOCH at Norwalk should be at the top on your list.

– Craig, Friend of Bridges®

I’ve had experience with Bridges since it opened a few years ago. It is a warm, comfortable place for people with significant cognitive issues. EPOCH has a good reputation so I would have no issue recommending people check it out. And the food is actually really good; I’ve eaten in the community with my clients unannounced and Bridges delivers the quality of food promised during discovery.

– Jennifer, Friend of Bridges® Norwalk

I am honored to be a part of this amazing team. Our caregivers are so knowledgeable about each individual person, ensuring their personal preferences and needs are addressed. The nurses address any chronic and acute issues, while being nurturing and understanding of their concerns and fears. Our dietary staff take great pride in serving the best food, plated so it is also a feast for the eyes. Life enrichment engages every resident on their level, encouraging maximum cognitive stimulation and participation. Facility management/maintenance is as aware of each individual resident as well, and is engaged with them, and knows them personally. Our senior advisors are interactive with our residents, participating in activities and helping families with questions and concerns. The management team is always asking how we can do better, and never advertise “good enough”. We are truly a family, and always support each other, from families, residents to our coworkers.

– Coree Baker, Team Member at Bridges®

Bridges in Norwalk has been built for dementia patients and it is the best care facility I have seen and very happy that my husband is with them. There are a lot of big windows letting the sun in, it is laid out so residents can get around easily… not a lot of long hallways. The caregivers are very helpful and kind, the food looks delicious, and surroundings are well taken care of. For families, you want to visit because it’s bright, pretty and welcoming… and now that spring is here … the outside gardens and walking path are calming and a beautiful place to sit or walk with your loved one. So glad that Bridges built this facility and for those of us in need of extra support and help … this is the perfect place.

– Barbara, Spouse of Bridges® Resident

Bridges give a huge amount of support to the community in terms of information sessions, caregiving support sessions and special events with crafts and food. Having attended information sessions on site, I am impressed with the cleanliness, respect and caregiving by the staff members. It is very encouraging to see how well the facility is run.

–  Ann, Friend of Bridges®

I just wanted to say thank you to all on today’s virtual session. Alicia is an awesome leader. When it says remarkable people, exceptional care, I can attest that THAT’S not just a byline or marketing signature, it’s a job description. Truly all of you are remarkable and fine examples of what Bridges by Epoch has come to mean in my (Norwalk) community. 

I have a bit of unexpected time and truly wanted to commend you all on the outreach I saw today. I was a part of people not just helping others but truly giving expert advice and tools and tips to helping caregivers help loved ones. It’s both heartbreaking and uplifting that more and more people are learning to deal with memory care issues at a time in their lives when there are more than enough stresses on them. They too are aging but in the forefront of keeping up on the special demands that come with caring for a loved one that is unfortunately highlighted with unique care and emotional stresses. 

You are all so special, and I want you to know that. Thank you for what you do.

– Ed, Friend of Bridges® by EPOCH