What Our Families Say

We could fill several websites telling you about our supportive, purpose-built design, personalized life-enrichment programs, and exceptional care and services … but, while remarkable and unique, those are merely the ingredients we use to create the real magic of Bridges® – the magic that is shown on the faces of our residents and felt in the hearts of their families.

Forever Grateful

Although I do not have a loved one currently living at Bridges by EPOCH, I can honestly say it is a fabulous place with genuinely loving, caring staff members who are devoted and extremely helpful to all! For the past few years, I have been attending workshops and support groups offered by Bridges which are geared towards helping family members and caregivers of dementia patients.

My mom who has dementia also has a number of major medical issues and is living at a different facility. I was hungry for help and knowledge so that I could gain a better understanding of dementia and learn more about what to say and do (and not say and not do) in order to give her the best quality of life. The staff at Bridges made it clear that their free workshops and support groups are open to anyone in the community and that you do not need to have a family member living at one of their facilities to be able to attend.

I learned a great deal of very helpful information and tactics to use with my mom (and for myself!), and as a result – my relationship with my mom AND her quality of life has improved dramatically! I have been raving about Bridges ever since the first workshop I attended, and I have gotten others interested as well.

I feel so fortunate to have become involved with them and am forever grateful – really! I wish the same level of care and interest in improving residents’ lives and involving families could happen where my mom is, but sadly it won’t ever. The Bridges at Andover facility itself looks beautiful, clean, and inviting, and I know from other people in the support groups I’ve attended that they are very happy with the care there. I would strongly recommend it!


– Karen, Friend of Bridges®

Love and Attention

I would just like to say how much I appreciate everyone at Bridges. The level of care they provide for my mother is exceptional. They treat my mother like family and are very good to her. I feel the love and attention they give her is so reassuring-it touches my heart. I am very happy with the care she is receiving and would recommend Bridges by Epoch to anyone who is looking for memory care with a skilled and personal touch. Everyone is so pleasant and attentive. They took measures to keep my mother safe and comfortable and happy. They also try to keep her engaged as well. Thanks to the Heroes at Bridges by Epoch.


– Lori, Daughter of Bridges® Resident


I’m so glad we found Bridges® by EPOCH for Mom. It is a very good fit for her needs as Alzheimer’s progresses. She is doing very well there. Through this pandemic, they have kept her safe and well cared for.

– Joy, Daughter of Bridges® Resident


I want to thank you and everybody at Bridges – caregivers, nurses, cooks, cleaners, and administrators for their care and work, especially today. I hope you can convey my thoughts to everyone. And, of course, as always, my sincere thanks to you for your special care and love.

– Hans, Family of Bridges® Resident


Very helpful and professional staff, varied activities and outings for residents, good communications with family members, and a modern facility with secure access to the outdoors. The attentive staff combined with the household model create a calm environment that is less overwhelming than a larger facility. Couldn’t ask for a better residence for my mother.

– Harry, Son of Bridges® Resident


Thank you so much for allowing me to join in on this teaching. I found this information so very valuable. It’s clear you’re very knowledgeable and confident in your approach and a perfect person to learn from. 

– Brenda, Friend of Bridges®