What Our Families Say
We could fill several websites telling you about our supportive, purpose-built design, personalized life-enrichment programs, and exceptional care and services … but, while remarkable and unique, those are merely the ingredients we use to create the real magic of Bridges – the magic that is shown on the faces of our residents and felt in the hearts of their families.
COMFORT AND CONSISTENCY
The experience of my friend at Bridges of Westford is one of comfort and consistency. He feels well taken care of and often talks of the caregivers as his “people” who are there for him. He is always well dressed and groomed. His mood has improved markedly in the few months he has been a resident and he has comfortably settled in to his new home.
-Friend of Bridges® Westford resident
I CAN JUST BE A DAUGHTER AGAIN
After many, many years I am no longer the primary, lone caregiver. The knowledge that my parent is safe and well cared for by all the folks at Bridges by EPOCH at Westford has allowed me to breathe and just be my parent’s daughter again. For the moments that my parent remembers who I am… that is priceless.
-Daughter of Bridges® Westford resident
THRIVING PHYSICALLY AND MENTALLY
I was very concerned about moving my mother to any type of facility… I certainly did not need to worry! She is thriving both physically and mentally, especially compared with how she was when she was living alone with in home care daily but not 24/7. I can also relax knowing she is safe and being well cared for. I visit her often enough that I see how the staff interacts with her and how she is doing over all. I am so glad that we found Bridges in Westford!
-Family of Bridges® Westford resident
RESIDENTS FEEL SEEN, CARED FOR, AND VALUED
Bridges Epoch in Westford has a special place in my heart. The staff are exceptional in their care towards the residents and makes everyone feel seen, cared for, and valued. The moment you walk through the door, you are met with a friendly face, a positive atmosphere, and a clean, cozy, and comfortable environment that truly feels like home. Staff continually make sure to meet the residents where they are at and are attuned to each individual’s unique needs. In addition, staff continually demonstrate strong and professional work ethics and skills in being educated in their roles in order to provide the best quality care. Thank you guys for all that you do at Bridges Epoch in Westford to love the residents well!
-Friend of Bridges® Westford resident
IT FEELS LIKE HOME
Since my dad arrived there in mid-September, I have been nothing but impressed with the many aspects of Bridges by Epoch at Westford, as well as its staff & management. Upon walking in, it feels just like home – a very positive, calm, cozy, & welcoming environment. The facility is very clean, well-secured, & smells wonderful. (Did I mention all the positive, helpful people, delicious food, beautiful courtyards, and adorable pet chickens? It’s hard not to love this place.) They also have on-site visits from an excellent doctor, NP, & dentist, to ensure our loved-ones are well taken care of. Most importantly, I was also taken aback by how professional, caring, & supportive everyone here is. Not to sound cliché, but they actually DO make you and your loved one feel like family.
-Daughter of Bridges® Westford resident
IN TRUSTED HANDS
The staff here is so amazing and kind. Their dedication to providing excellent care to the residents is clear, from the nursing and CNA team, to the engaging activities. Your loved ones are in trusted hands here!
– Family of Bridges® Westford resident