What Our Families Say

Bridges Epoch in Westford has a special place in my heart. The staff are exceptional in their care towards the residents and makes everyone feel seen, cared for, and valued. The moment you walk through the door, you are met with a friendly face, a positive atmosphere, and a clean, cozy, and comfortable environment that truly feels like home. Staff continually make sure to meet the residents where they are at and are attuned to each individual’s unique needs. In addition, staff continually demonstrate strong and professional work ethics and skills in being educated in their roles in order to provide the best quality care. Thank you guys for all that you do at Bridges Epoch in Westford to love the residents well!

-Friend of Bridges® Westford resident

Since my dad arrived there in mid-September, I have been nothing but impressed with the many aspects of Bridges by Epoch at Westford, as well as its staff & management. Upon walking in, it feels just like home – a very positive, calm, cozy, & welcoming environment. The facility is very clean, well-secured, & smells wonderful. (Did I mention all the positive, helpful people, delicious food, beautiful courtyards, and adorable pet chickens? It’s hard not to love this place.) They also have on-site visits from an excellent doctor, NP, & dentist, to ensure our loved-ones are well taken care of. Most importantly, I was also taken aback by how professional, caring, & supportive everyone here is. Not to sound cliché, but they actually DO make you and your loved one feel like family.

-Daughter of Bridges® Westford resident

The staff here is so amazing and kind. Their dedication to providing excellent care to the residents is clear, from the nursing and CNA team, to the engaging activities. Your loved ones are in trusted hands here!

– Family of Bridges® Westford resident

The care for my mom at Bridges by Epoch in Westford exceeded my expectations. The facility itself is a welcoming, bright and uplifting, safe/secure place (both inside and the outside courtyards) for a loved one with moderate/late memory loss. Each day is full of activities to help enrich the lives of their residents. The nurses, CNA’s and life enrichment team are the fabric of this community, and they are hands down some of the most compassionate/caring people I’ve met. They really get to know/understand each person living in their community, making them feel like a second family to us.

I also thought the onsite visits from a geriatric psychiatrist and a primary care physician were very convenient too.

I’d highly recommend Bridges by Epoch at Westford without any doubts.

– Daughter of Bridges® Westford resident

Bridges in Westford is a superb facility. We looked at over a half dozen places before placing our mother there — we kept coming back to Bridges, as it was clearly heads and shoulders above all the others. The staff is warm, caring, and compassionate, and the administration is involved and extremely responsive. We feel very fortunate to have our mother at Bridges, as the care she receives there is truly excellent.

– Carol, Daughter of Bridges® Resident

Bridges Westford has been a true godsend for my Mom and our family. If you are reading these reviews there is a likelihood that you may be experiencing firsthand what my family went through as Mom’s disease progressed. Our heart goes out to you. It can be a lonely and exhausting experience for both your loved one and the primary caregivers (in our case my Dad and sister) as they struggle to cope with the basics of day-to-day life. Mom came to Bridges about 6 months after a fall and broken hip set her back beyond our ability to care for her at home.

Since that time, Bridges has become home for Mom and an incredible support system for our family. The entire staff is compassionate and attentive to the needs of not only the resident but the caregivers’ needs and their concerns as well. Communication is timely and open. Daily activities are wonderfully thought out and implemented. The food is excellent and my Dad and sister often share lunch with Mom and the other residents. Mom enjoys the fresh air in the courtyard and she gets her hair done every couple of weeks with a caring and compassionate on-site hairdresser. It is never easy to move into this phase of life, but thankfully we have Bridges Westford and we are no longer alone. Mom is nearby, safe, well cared for, and part of a community. For that, we are genuinely grateful to everyone at Bridges.

– Chip, Son of Bridges® at Westford Resident