What Our Families Say

The staff here is so amazing and kind. Their dedication to providing excellent care to the residents is clear, from the nursing and CNA team, to the engaging activities. Your loved ones are in trusted hands here!

– Family of Bridges® Westford resident

The care for my mom at Bridges by Epoch in Westford exceeded my expectations. The facility itself is a welcoming, bright and uplifting, safe/secure place (both inside and the outside courtyards) for a loved one with moderate/late memory loss. Each day is full of activities to help enrich the lives of their residents. The nurses, CNA’s and life enrichment team are the fabric of this community, and they are hands down some of the most compassionate/caring people I’ve met. They really get to know/understand each person living in their community, making them feel like a second family to us.

I also thought the onsite visits from a geriatric psychiatrist and a primary care physician were very convenient too.

I’d highly recommend Bridges by Epoch at Westford without any doubts.

– Daughter of Bridges® Westford resident

Bridges in Westford is a superb facility. We looked at over a half dozen places before placing our mother there — we kept coming back to Bridges, as it was clearly heads and shoulders above all the others. The staff is warm, caring, and compassionate, and the administration is involved and extremely responsive. We feel very fortunate to have our mother at Bridges, as the care she receives there is truly excellent.

– Carol, Daughter of Bridges® Resident

Bridges Westford has been a true godsend for my Mom and our family. If you are reading these reviews there is a likelihood that you may be experiencing firsthand what my family went through as Mom’s disease progressed. Our heart goes out to you. It can be a lonely and exhausting experience for both your loved one and the primary caregivers (in our case my Dad and sister) as they struggle to cope with the basics of day-to-day life. Mom came to Bridges about 6 months after a fall and broken hip set her back beyond our ability to care for her at home.

Since that time, Bridges has become home for Mom and an incredible support system for our family. The entire staff is compassionate and attentive to the needs of not only the resident but the caregivers’ needs and their concerns as well. Communication is timely and open. Daily activities are wonderfully thought out and implemented. The food is excellent and my Dad and sister often share lunch with Mom and the other residents. Mom enjoys the fresh air in the courtyard and she gets her hair done every couple of weeks with a caring and compassionate on-site hairdresser. It is never easy to move into this phase of life, but thankfully we have Bridges Westford and we are no longer alone. Mom is nearby, safe, well cared for, and part of a community. For that, we are genuinely grateful to everyone at Bridges.

– Chip, Son of Bridges® at Westford Resident

Bridges has been a blessing! My husband is treated with kindness, patience, and compassion. Administrators, direct care staff, and support staff all demonstrate these qualities. All of my husband’s needs have been met at Bridges, eliminating the hassle of outside appointments. Residents have the opportunity to participate in a variety of activities and occasional outings. The facility is spacious as well as nicely designed and decorated, with both private and communal areas. Weather permitting, we enjoy getting some fresh air and sunshine in the beautifully landscaped courtyard. I highly recommend Bridges for your loved one with dementia.

– Lorna, Wife of Bridges® Resident

My mother has been living at Bridges in Westford for almost 8 years and I could not have made a better choice for her! The exceptional staff is what makes Bridges the perfect memory care facility! They are all enthusiastically involved in the day-to-day lives of the residents. The many activities are fun, interesting, and appropriate for those with impaired memories. The food is healthy and delicious. The facility is clean and odor-free. The nurses and aides are knowledgeable and attentive. When I visit my mother, I typically find her happily engaged in a group activity which warms my heart, and I never worry about her when I’m not there! Her life has definitely been enriched while living at Bridges in Westford!

– Laurie, Daughter of Bridges® Resident