What Our Families Say

Almost two years ago, my family had to make the difficult decision to find a place for Dad to live once his health and dementia worsened. We are so grateful to have found Bridges by Epoch in Sudbury. The entire community consists of administration, aides, nurses, kitchen staff, activities director, and maintenance staff that are ALL wonderful! Dad thrived in his new environment. Every team member took the time to know Dad personally, including his likes and dislikes with food and things he enjoyed doing. They always went above and beyond to make him happy and comfortable. It was a wonderful experience for Dad and for us as his family, knowing he received the care and attention he deserved. And at the end of Dad’s journey, absolutely everyone made his last days easier on all of us with the love and support they showed us. When staff members are there to hug and support you, with tears in their eyes because they cared about your loved one so much, you know you found the right place! Thank you to everyone at Bridges that became a second family to Dad and us. You will all be fondly remembered as living angels for the work that you do!

– Family of Bridges® Sudbury resident

I tried to take care of my dad when he first developed dementia. He wanted to stay at home, but it became too unsafe for him. He first tried assisted living at a different facility, but he actually got worse there since what he really needed was specialized memory care. After moving into Bridges, he seems so much more alert and also so happy. They keep him physically and mentally active, and it has made a huge difference! And while his dementia is still slowly progressing, the quality of life is great. I am so happy with Bridges, and so happy that my dad is getting such good care.

– Daughter of Bridges® Sudbury resident

During the tour, it honestly seemed too good to be true. The atmosphere, the staff, the food, and the activities were all so incredible. I kept thinking, this has got to be for show. Well, I was wrong. Bridges is everything they told me it would be and much more! The staff genuinely enjoy being there, and they care for the residents as if they were family. They get to know each one of the residents as individuals and treat them as such. I was only skeptical because of the experience at the last facility, but the people of Bridges, each and every one of them, have proven to be outstanding caregivers, companions, and friends.

– Family of Bridges® Sudbury resident

I value the Zoom meetings and the educational opportunities. The latter are helpful in enabling me to have a better understanding of dementia diseases, the course to anticipate, the caregiver role and its challenges/demands. Listening to others is always interesting and informative. Each of the participants has different stories, may be at different places depending on the stage the loved one is at, but the participants clearly care, are often quite informed and insightful, and seem earnest in their inquiries, struggles and/or sharing of experiences. All from the comfort of one’s home.

My sincerest thanks to all at Bridges responsible for these wonderful experiences.

– Friend of Bridges® at Sudbury

I had a chance to speak to my aunt yesterday. I have not heard the ease and happiness in her voice that I heard yesterday in a very long time. Amazing! I am very happy and relieved that my aunt is in the care of Bridges.

– Niece of Newly Moved-In Bridges® at Sudbury Resident

Always a kind word, a soothing hug, a cheery wave, a friendly touch – that’s how every carer, every staff member responds to the residents in their care, every day. My wife has been at Bridges by EPOCH Sudbury for several months now, and it’s plain to see that the Bridges staff walk the walk that every memory care facility should. Premium care of the residents is clearly ingrained in the culture. There’s never an indication of impatience or frustration; never a patronizing word or frown directed to anyone in residence in Bridges. And that leaves me in no doubt that my family and I made the right decision for my wife in finding a new home for her there.

– Husband of Bridges® at Sudbury Resident