Meet the Bridges® Westwood Team
As Executive Director of Bridges® by EPOCH at Westwood, John is dedicated to building a vibrant and supportive environment where every resident can thrive. He oversees the community’s daily operations with a focus on service excellence and building meaningful relationships with residents and their loved ones.
Senior Advisor Taylor Burns is here to make the journey with memory care a smooth, positive experience for all, with over 20 years of experience in the fields of hospitality and senior living.
She enjoys educating at-home caregivers about dementia’s symptoms and care needs, helping them recognize when it’s time for memory care assisted living, helping them choose the right community for their loved ones, and supporting transitions to memory care assisted living.
Taylor also builds relationships with local senior services professionals and organizations, providing education and insights to help all Westwood-area seniors with memory loss live more fulfilling, engaging and comfortable lives.
With over 20 years of experience in the fields of hospitality and senior living, Taylor understands people. She excels at identifying seniors’ needs and helping their families navigate difficult and emotional situations with genuine empathy.
Taylor is a graduate of Johnson & Wales University in Providence, RI.
As Community Liaison, Grace helps connect local families, senior services professionals and healthcare providers with Bridges® by EPOCH’s education programs, support and other resources needed to best care for those with dementia.
She provides support to our Hingham, Mashpee, Pembroke and Westwood communities. Grace is a Certified Dementia Practitioner®, Brass Ring Dementia Practitioner certified by the National Institute for Dementia Education, and a well-known advocate for area seniors living with dementia, having worked closely with South Shore healthcare providers, senior centers and other senior services organizations for over 15 years. She is also an active volunteer in local dementia research, education and care organizations, including the South Shore Alzheimer’s Partnership; Walk to End Alzheimer’s®; Honoring Choices Massachusetts; Dementia Friends Massachusetts; and Second Wind Dreams® Virtual Dementia Tour®.
Alicia provides memory care education, training and support for Bridges® by EPOCH team members, families, fellow professionals and the greater community.
Alicia is a Memory Impairment Specialist certified by the National Institute on Aging and serves as an expert educator and trainer across Bridges® by EPOCH communities. She has more than 25 years of experience in the senior living industry, including her role as Executive Director of the flagship Bridges® by EPOCH community in Hingham, for which she was named Mass-ALFA Executive Director of the Year.
With her extensive experience and deep understanding of various forms of dementia, Alicia supports Bridges® teams in maintaining the unique culture and personalized approach to care across all Bridges® communities, helping make a difference in the quality of life for those living with memory challenges.
Michael is responsible for managing and coordinating the clinical outcomes, policies and procedures for all EPOCH Senior Living communities.
Michael is a veteran in the field of senior living, having worked in various leadership roles for the last 15 years.
Prior to joining the EPOCH Senior Living team, Michael served in several senior living management roles where he was responsible for multistate regulatory compliance, quality management techniques, and resident safety for senior living communities in New England, New Jersey, and Pennsylvania.