Our Team Makes the Difference
Our remarkable team provides exceptional care. We hire only those with extensive memory care experience and we provide additional and ongoing training for them, as well. You won’t find a better qualified or more compassionate team anywhere.
- Trish Keaney, Executive Director
Trish brings nearly 30 years of directorial experience in both memory care and skilled nursing care to the residents and team members of Bridges® by EPOCH at Trumbull.
As Executive Director, Trish oversees all daily operations of our community and ensures that our memory care, life-enrichment and service teams create a safe, welcoming environment that inspires joyful living for each resident.
As a teen, Trish experienced firsthand the effects of a loved one’s dementia, and she’s eager to help other families benefit from resources and guidance that were unavailable to her own family at the time.
“My grandmother was diagnosed with Alzheimer’s disease when I was in high school,” says Trish. “It was very difficult back then, as my parents had to do their best without a lot of information or support. We know much more about the disease, its behaviors and effective care approaches today, but we still have a long way to go, and I am dedicated to the cause.”
Trish graduated from Springfield College (Springfield, MA) with her Bachelor of Science in Psychology/Social Work. She lives in Cheshire with her husband and three daughters.
- Susan Jackson, Community Relations Director
Susan is a people-person who brings 25 years of leadership experience in human services, family counseling, care coordination and community outreach to her role as Community Relations Director.
“I love getting to know families and helping them to create plans that will improve the lives of their loved ones with memory loss,” says Susan. “Helping people make the right decisions for their families is very rewarding, and I’m lucky to have developed many lasting relationships and personal friendships with the families that I’ve served.”
Prior to joining Bridges® by EPOCH at Trumbull, Susan was a Director of Community Relations for a multi-community senior living provider and also managed a group home, working with families of adults and children with special needs.
Susan earned her Bachelor of Science degree in Human Services/Counseling from Lyndon State College in Vermont and her Master’s in Education from the University of Bridgeport. She lives in Newtown with her husband, two daughters and two labs.
- Alicia Seaver, Vice President of Memory Care Operations
As Vice President of Memory Care Operations, Alicia is responsible for the operations of Bridges® by EPOCH memory care assisted living communities under the direction of EPOCH Senior Living's Chief Operating Officer, Joanna Cormac-Burt. Alicia also serves as an educator and trainer for both our families and our staff, as well as an expert resource for all Bridges® by EPOCH communities. In her position, she is focused on maintaining the unique culture and personalized approach to care in all Bridges® by EPOCH communities.
With more than 20 years of experience in the senior living industry, Alicia is certified by the National Institute on Aging as a Memory Impairment Specialist and is state certified in Massachusetts and Florida as an Alzheimer’s and Related Dementia Trainer. Her extensive skill set, combined with her depth of knowledge of memory care and forms of dementias, allows Alicia to effectively provide invaluable information not only to Bridges® by EPOCH families, but also to the greater community.
Alicia is truly committed to making a difference in the lives of seniors and their families. Her career with EPOCH Senior Living began as the Executive Director of our Bridges® by EPOCH flagship community in Hingham, where she earned the honor of being named Executive Director of the Year by Mass-ALFA. Prior to this, Alicia held various positions at senior living communities in Florida and Massachusetts. Alicia is proud to be part of an organization that is as dedicated to providing high-quality, individualized care to seniors as she is, and she feels fortunate to be in a position where she can educate families on how to make a difference in the quality of life of their loved ones with memory challenges.