Our Team Makes the Difference
Our remarkable team provides exceptional care. We hire only those with extensive memory care experience and we provide additional and ongoing training for them, as well. You won’t find a better qualified or more compassionate team anywhere.
- Nicole Passaro, RN, Executive Director
Executive Director Nicole Passaro, RN, started at Bridges® by EPOCH as our Wellness Director, where she oversaw the daily operations of the wellness staff and ensured they were meeting residents’ needs. Now, as our Executive Director, she oversees all of the operational aspects of our community as well as its programs. She began her career here with the goal of fulfilling the Bridges® philosophy of care and support, and it’s clear that her passion for providing exceptional care for our residents has only served to fuel her desire to assist the residents, their caregivers and their families through every step of the journey.
Nicole has more than a decade of professional nursing and managerial experience that includes skilled nursing, resident evaluations, admissions, care coordination and supervision. Prior to joining our team, she served as the Supervisor of Assisted Living services at a retirement community in Bridgeport.
Nicole also has an extensive amount of educational experience. She has most recently earned her Bachelor of Science, Nursing (RN) degree and also holds an Associate of Science, Radiology degree, both from St. Vincent’s College. At Gateway Community College, she earned an Associate of Science, Nursing (RN) degree, where she received a Nursing Academic Achievement Award and graduated with honors. She is also a member of Phi Theta Kappa.
- Diane Sullivan, Director of Community Relations
Diane Sullivan is the Director of Community Relations for Bridges® by EPOCH at Trumbull. She has over 6 years of experience in senior living and over 10 years of experience in the sales and marketing field, where she has held roles from community sales director to business development manager. We believe these roles have provided her with a wealth of knowledge that makes her a valuable member or our team and a wonderful asset to our community.
With her past experience, Diane is no stranger to the role of director of community relations. Having served in this role previously at another senior living community, she is well-equipped to handle her duties of developing and building relationships, increasing and maintaining occupancy and planning and organizing community events. Whether working with families and prospective residents who need guidance or with clients and referral sources to build connections, she is a positive force in the Bridges® by EPOCH team.
Diane graduated from the University of Connecticut where she earned her degree in Marketing and Business Administration. Prior to graduating, Diane was a Varsity Tennis player and still enjoys playing tennis in her free time, as well as golf and pickleball.
- Alicia Seaver, Bridges® by EPOCH Director of Memory Care
As the Bridges® by EPOCH Director of Memory Care, Alicia serves as an educator and trainer for both our families and our staff, as well as an expert resource for all Bridges® by EPOCH communities. In her position, she is focused on maintaining the unique culture and personalized approach to care in all Bridges® by EPOCH communities across the EPOCH portfolio.
With more than 20 years of experience in the senior living industry, Alicia is certified by the National Institute on Aging as a Memory Impairment Specialist and is state certified in Massachusetts and Florida as an Alzheimer’s and Related Dementia Trainer. Her extensive skill set, combined with her depth of knowledge of memory care and forms of dementias, allows Alicia to effectively provide invaluable information not only to Bridges® by EPOCH families, but also to the greater community.
Alicia is truly committed to making a difference in the lives of seniors and their families. Prior to joining the Bridges® by EPOCH team in her most recent role as the Executive Director of our flagship community in Hingham, where she earned the honor of being named Executive Director of the Year by Mass-ALFA, Alicia also held various positions at senior living communities in Florida and Massachusetts. Alicia is proud to be part of an organization that is as dedicated to providing high-quality, individualized care to seniors as she is, and she feels lucky to be in a position where she can educate families on how to make a difference in the quality of life of their loved ones with memory challenges on a daily basis.