What Our Families Say

We could fill several websites telling you about our supportive, purpose-built design, personalized life-enrichment programs, and exceptional care and services … but, while remarkable and unique, those are merely the ingredients we use to create the real magic of Bridges – the magic that is shown on the faces of our residents and felt in the hearts of their families.

HAPPINESS IN HER VOICE

I had a chance to speak to my aunt yesterday. I have not heard the ease and happiness in her voice that I heard yesterday in a very long time. Amazing! I am very happy and relieved that my aunt is in the care of Bridges.

– Niece of Newly Moved-In Bridges® at Sudbury Resident

MADE THE RIGHT DECISION

Always a kind word, a soothing hug, a cheery wave, a friendly touch – that’s how every carer, every staff member responds to the residents in their care, every day. My wife has been at Bridges by EPOCH Sudbury for several months now, and it’s plain to see that the Bridges staff walk the walk that every memory care facility should. Premium care of the residents is clearly ingrained in the culture. There’s never an indication of impatience or frustration; never a patronizing word or frown directed to anyone in residence in Bridges. And that leaves me in no doubt that my family and I made the right decision for my wife in finding a new home for her there.

– Husband of Bridges® at Sudbury Resident

ENGAGING PURSUITS

The new activities calendar came out today – and as for every month, it’s jam-packed with engaging pursuits for the residents of Bridges by EPOCH Sudbury. From the drum-ball circles and ballet barre class and baking dog treats to scrabble club sessions and armchair travel shows, there are no dull moments for residents who want to live life as fully as they can. And did I mention the visiting alpacas? The trips to local state parks? The Sweetheart Tea for Valentine’s Day, family and friends invited? I could not wish for a better mix of things to do for my wife – especially when it had become increasingly challenging for me to help her be engaged when she was still at home.

– Husband of Bridges® at Sudbury Resident

COMPLETELY CARED FOR

Safe… comfortable… completely cared for…. that’s my snapshot of my wife’s situation at Bridges by EPOCH Sudbury. The Bridges experience has transformed our family’s situation since my wife became a resident there. Try as I might – with abundant emotional and practical support all around me – I had been unable to ensure her safety, never been able to help her take the meds she’d been prescribed, and only occasionally could I encourage her to have the meals she so needed. The overall impact: enormous relief for me as her former primary caregiver, in that I can now refocus on the business she and I started two decades ago, and I can get so much else done. And relief, of course, for my wife in that she now has the stable, secure, routine environment that is so necessary for someone with her condition.

– Husband of Bridges® at Sudbury Resident

ENDLESS COMPASSION

Thank you so very, very much for the amazing care you provided to my Aunt Gloria each and every day over the past four years. Your tireless care and your endless compassion made a difference in her life and it was truly remarkable. You made a huge difference in our lives as the family of one of your residents. Knowing that you are all there – giving your best to Gloria everyday when we could not be – takes an enormous worry off our minds. Our hearts are filled with gratitude for you all.

– Cami, Niece of Bridges® at Sudbury Resident

ALL SORTS OF PROGRAMS

We looked at Bridges by EPOCH at Sudbury. It was exceptional. It strictly does memory care and they had around-the-clock nursing. The room was very nice. Mom’s going to bring in her own furniture. It looks good, and it looks like it’s going to be a nice fit for her since it is a secure facility. They had a beautiful garden with raised beds.

Bridges strictly focuses on memory care from early dementia to even hospice care. They’ll be able to transition her from one phase of her disease to another, and that’ll be a good thing for her and a good thing for us, too. They have all sorts of programs. When I went in yesterday, they had a three-piece band and some of the residents were dancing. They have painting. They do lots of puzzles. What’s nice about Bridges is that my sister can bring her dog in, and she’ll just sit right on my mom’s lap, and I’m sure everyone else there will fall in love with her, too. We as a family can go in and sit and play cards with her and work on a puzzle. We can sit in the garden with her.

Each one of the wings of the building only has 18 residents, so it’s a very small, intimate group and every pod has its own restaurant bistro. My mom is going to have a pureed diet, so I’m not quite sure how that’s going to work, but they will take care of that for her. The staff I met was fantastic. It has a dedicated staff and small units and an open concept where people are always being looked at. I like that during the evening, they check on all the residents one time an hour. That was a huge plus for us.

– Kathleen, Daughter of Bridges® Resident

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