I just needed to drop you a note of praise for all of the staff at Pembroke. My wife has been out of the community now for three weeks after suffering two seizures and spending time at the hospital and a rehab facility at the doctor’s orders. I wish I had been more forceful with the doctors as the facility they recommended did not provide the care we are used to. I don’t think any facility could match the care given to residents at Bridges. Your motto of ‘Remarkable people. Exceptional care’ adequately describes the services and care they all show and give daily. They are all more than caregivers – but dedicated people.
I also want you to know how thankful I am to the caregiver who was on the night shift and heard commotion in Peggy’s room and instantly responded to her and called for the nurse and help, all the while caring for Peggy and providing comfort to her. I have watched her over the almost year we have been at Bridges, and she always appeared to be so competent and capable, but she came through huge for Peggy. She definitely is a “Remarkable Person Providing Exceptional Care.”
I just hope you and the team know how much I appreciate all their efforts. All of the diligent caring staff at every position is exceptional.
– Tim B., Husband of Bridges® Resident