I have had the greatest experience with my mom’s placement at Bridges in Westford. The team has developed a relationship with Mom, they know her well, and they treat her with respect. I have been very happy with the response of the administrative team to handle any issues that my mom has had (medical, social, etc.). They work with us to make sure mom feels like she is loved where she is and that she is happy. Their goal is for her to feel like Bridges is a home for her and that has been achieved.
I visit mom multiple times a week (never announced), and I have never been disappointed with what I have found when I have arrived. Mom is engaged in activities. She is encouraged to participate, but her desire to sit one out is also respected. My mother’s medical condition does not render her unable to report to me about what happens to her and with her, and she has never had any complaints that warrant concern or question. I could not have asked for a better scenario given the unfortunate circumstances of my mother’s health decline. She is my best friend and my hero, and our experience at Bridges has been tremendous.
– Abby, Daughter of Bridges® Resident