Our Team

Remarkable People Providing Exceptional Care.

The team at Bridges® by EPOCH at Westwood truly sets us apart. Their unwavering commitment to making a difference in the lives of those with memory loss is truly remarkable.

Jean Norte, Executive Director
Jean Norte

As Bridges® by EPOCH at Westwood’s Executive Director, Jean cultivates a company culture where the staff members thrive just as much as the residents. With experience spanning over 12 years, she brings professionalism, leadership and ideas to Bridges® by EPOCH, helping to drive company growth.

Jean has a wealth of experience in day-to-day operations and supervision, she is dedicated to creating an environment where members of the staff feel comfortable voicing questions and concerns, and aims to ensure staff satisfaction. She is well known for achieving and exceeding goals that are set and providing exceptional customer service. She holds various awards in resident and staff satisfaction, exceptional leadership.

Jean attended Northeastern University.

Paul Jones, Director of Community Relations
Paul Jones

As a Director of Community Relations, Paul is responsible for the development of creative and effective ways to connect with Westwood-area families and seniors in need of our care and services.

Paul’s senior living experience is vast. Prior to joining Bridges® by EPOCH at Westwood, Paul served as a Director of Sales and Marketing, Director of Memory Care and a Programming Director.

Paul earned his Master of Science in Emergency Management with high honors from the Massachusetts Maritime Academy and graduated Cum Laude from Suffolk University with a Bachelor of Science in Government and Political Science. 

Pam Annunziata, Director of Community Relations
Pam Annunziata

Pam Annunziata is a Director of Community Relations for Bridges® by EPOCH at Westwood. With over 10 years of experience in the senior living field, Pam knows what it takes to be able to connect with prospective residents and their families. Prior to working at Bridges® by EPOCH at Westwood, Pam worked as a Community Sales Director and a Director of Operations.

With her wealth of knowledge, Pam is able to provide families with information about Bridges® by EPOCH at Westwood, including the care, services and programs we offer. She is responsible for planning and organizing community events and conducting community tours. She is also responsible for maintaining relationships with families, caregivers and elder care providers.

Pam holds a Bachelor of Arts in Society and Health from Simmons College. 

Alicia Seaver, Bridges® by EPOCH Director of Memory Care
Alicia Seaver

As the Bridges® by EPOCH Director of Memory Care, Alicia serves as an educator and trainer for both our families and our staff, as well as an expert resource for all Bridges® by EPOCH communities. In her position, she is focused on maintaining the unique culture and personalized approach to care in all Bridges® by EPOCH communities across the EPOCH portfolio.

With more than 20 years of experience in the senior living industry, Alicia is certified by the National Institute on Aging as a Memory Impairment Specialist and is state certified in Massachusetts and Florida as an Alzheimer’s and Related Dementia Trainer. Her extensive skill set, combined with her depth of knowledge of memory care and forms of dementias, allows Alicia to effectively provide invaluable information not only to Bridges® by EPOCH families, but also to the greater community.

Alicia is truly committed to making a difference in the lives of seniors and their families. Prior to joining the Bridges® by EPOCH team in her most recent role as the Executive Director of our flagship community in Hingham, where she earned the honor of being named Executive Director of the Year by Mass-ALFA, Alicia also held various positions at senior living communities in Florida and Massachusetts. Alicia is proud to be part of an organization that is as dedicated to providing high-quality, individualized care to seniors as she is, and she feels lucky to be in a position where she can educate families on how to make a difference in the quality of life of their loved ones with memory challenges on a daily basis.